Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

April 9, 2020

CJ's team is incredible. From small to large orders per day, they are amazing. They helped me reduce my costs from my original suppliers by over 30%, helped me brand my products, and allow me to get 2-4 day shipping in the USA, while still serving all my worldwide customers in under 14 days! If you read anything negative, do not believe it. They have a team that is willing to work extremely hard for their customers. I recommend purchasing inventory in at the minimum small bulk for your store, but don't be afraid to have them buy even larger quantities! They helped me scale from doing 20 orders/day to over 200 orders/day and maintain my inventory. CJ was the best decision I ever made for all of my businesses.

EagleGroomingCo
United States
8 months using the app
June 9, 2023

I really like CJdropshipping, Bin Han, is very helpful and encouraging getting my shop set up and adding merchandise.

Avante's
United States
8 months using the app
October 23, 2020

I must say that so far my experience with CJ has been quite good.
I would have given a 4 star due to minor implications here and there, but i decided to give it 5 starts because of my Agent Curry. This man is so insanely good at finding solutions to my somtimes outrageous questions and propositions. If it weren't for my agent Curry i might not be using CJ today. 5 Stars to you Curry!

PeachBum
Germany
8 months using the app
CJDropshipping replied October 25, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 19, 2020

I think CJ is a great app to start with, they have large catalog of products, easy to use for beginners, and they have great customer support as well. I have been helped by Blandine Weng who is so helpful since we're just started and certainly, we're gonna crush this 2020 with CJ.

Berry Scotch
Indonesia
8 months using the app
CJDropshipping replied May 19, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited July 29, 2021

Tried with CJDropshipping for more than a month before leaving this review, absolutely great customer service. Definitely recommend!

MonkeyPiggy
Hong Kong SAR
8 months using the app
CJDropshipping replied August 1, 2021

Thank you for your feedback! Your approval is our motivation.

December 30, 2022

I'm new to CJ Dropshipping and had a huge spike in sales over Christmas. Thank goodness for Talisa Chou my CJ customer support agent I would have never been able to help my customers. Talisa is so supportive and doesn't leave the chat until my problems are solved. I'm blessed and grateful to have such a professional and diligent support. agent. Thanks you Talisa

soulfulthings
Australia
8 months using the app
Edited May 11, 2023

I cannot say enough positive things about my experience with CJdropshipping, and in particular, the amazing online agent Wendy Yuan. From start to finish, Wendy was an absolute pleasure to work with. Her dedication to helping me with my needs was unparalleled, and she went above and beyond to ensure that I had a smooth and successful dropshipping experience.

Wendy's knowledge of the platform and its products was exceptional, and her ability to navigate any challenges that arose was impressive. Her attention to detail and proactive approach to problem-solving ensured that any issues were quickly and efficiently resolved, allowing me to focus on growing my business.

Not only did Wendy provide exceptional customer service, but she did so with a positive and cheerful attitude that made working with her an absolute pleasure. Her professionalism and commitment to providing the best possible service truly set her apart.

Overall, I would highly recommend CJdropshipping to anyone looking for a reliable dropshipping solution, and I cannot thank Wendy enough for her exceptional service. She truly went above and beyond to ensure my success, and I am grateful to have had the opportunity to work with her.

SkySpinner
Finland
8 months using the app
December 30, 2023

Bonnie help me find a source to brand my products. Specially a handbag hook. Her replay was fast and helpful. Thank you.

BAGIESTYLE
Hungary
8 months using the app
May 4, 2023

I recently had a fantastic experience with CJ Dropshipping's customer support team, and I want to give a special thanks to Bonnie for her outstanding assistance. I reached out to CJ Dropshipping with some technical issues about connecting products, and Bonnie was quick to respond and extremely helpful in resolving my issue. She went above and beyond to ensure that I was satisfied with the outcome and was always friendly and professional in her communication.

KnocKnocKstore
Lithuania
8 months using the app
Edited July 11, 2020

+ : Thanks to CJ, I can answer to the needs of my clients. CJ make videos to help us with the different process and steps to to understand how the platform works, it's advantageous..
++ : But the most precious help comes from the agent with whom we interact directly.
Nina is really helpfull, she answer quickly to our ask and give all the needed details.
- : The delivery delay are still long but Ii'm sure it's because of the pandemic.

Papattes d'Amour
France
8 months using the app
CJDropshipping replied July 12, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!