Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

Edited July 11, 2020

+ : Thanks to CJ, I can answer to the needs of my clients. CJ make videos to help us with the different process and steps to to understand how the platform works, it's advantageous..
++ : But the most precious help comes from the agent with whom we interact directly.
Nina is really helpfull, she answer quickly to our ask and give all the needed details.
- : The delivery delay are still long but Ii'm sure it's because of the pandemic.

Papattes d'Amour
France
8 months using the app
CJDropshipping replied July 12, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 4, 2023

Thank you for your support and trust. Brian is well responsive and helped me with several questions.

Elegant Home
Hungary
8 months using the app
July 15, 2020

Very good fulfilment and support.
Great customer experience and shoutout to Ming who was amazing solving my issue. Totally Recommend.

Havory
Portugal
8 months using the app
CJDropshipping replied July 15, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 23, 2021

I Am Starter Of CJ Dropshipping And I Faced So Many Difficulties, Supporter From CJ Dropshipping Helped Me Step By Step. I Recommend CJ Dropshipping. Thank You So Much Agent Elsie For Helping And Guiding Me The Correct Way.

Prylook.com
Malaysia
8 months using the app
CJDropshipping replied June 23, 2021

Thank you for your feedback! Your approval is our motivation.

March 24, 2022

Happy with Cjdropshipping, the customer service replied to me quickly and they solved every questions that I had. Furthermore, their products are really interesting.

Kahoma Shop
France
8 months using the app
CJDropshipping replied March 24, 2022

Thank you for your feedback! Your approval is our motivation.

December 17, 2022

Mary Li Daer she was really very kind. she helped me in various situations by providing me with the right indications. Really thank you

Lampidoo
Italy
8 months using the app
January 17, 2024

The Support from CJ Dropshipping particularly from Bruce Lin has been amazing. Since the start of my store, I've been connected to the support for every little doubt or confusion. Each time I reach out, the quick response and clarification have always benefitted me. The Directions Bruce Lin has provided to me throughout the journey of selling a product were seamless. Really Grateful for such guidance.

MuttMeu
India
8 months using the app
January 10, 2024

Bin Han was vey helpful when I had multiple questions to ask. They was there to answer every question quick and professionally.

My Store
Germany
8 months using the app
February 3, 2023

CJ has a good team available for anytime, I like how they work, Alvin was very kind and patient with me. In the end, he helped me to fix the problem very quickly.

BINGBANG
United States
8 months using the app
January 13, 2024

Connie 5 stars help

Groomart
Sweden
8 months using the app