Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

February 17, 2023

Anthony is my agent on CJ dropshipping. I feel supported 360 with him, he replays very very fast and every time he fixed my issues. Satisfied!

OKOHOKO™ BEAUTY
Romania
10 months using the app
August 21, 2023

Having worked with this agent, I'm thoroughly impressed by their professionalism and dedication. Their expertise was evident in every interaction. Cristina here, recommending them wholeheartedly for their outstanding service.

Swash & Buckle
United States
10 months using the app
November 9, 2021

Good service, they improved the platform but to be honest, I'm here only because of Shaw, he's really the best agent ever

Artasa
Italy
10 months using the app
CJDropshipping replied November 9, 2021

Thank you for your feedback! Your approval is our motivation.

June 27, 2023

Aoki Gong is the best. He is very knowledgeable and patient. He took his time to help me with what was needed. I can say I have gotten the best AGENT!
Thank you so much for a service well DONE!

EIGHTH 8, LLC
United States
10 months using the app
Edited April 27, 2020

The agents are the best and they really help to solve any problem! The agent Summer Xia helped me resolve all the problems I had instantly! A really good alternative for oberlo!

Homify Store
United States
10 months using the app
CJDropshipping replied April 28, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 23, 2021

I wanted to make a special comment for CJ Dropshipping and especially to my agent Phoebus. I've been hearing a lot of sh*tty reviews on CJ Dropshipping. First of all it's free, so you're not in right to ask for prestige service. Second, yes their interface is not the best in the world, but it's on you to get over it and know how to use it (again it's free!!). They offer a LOOOT of features though. Another thing is that they always answer. There is always someone, 24/7 that is here to assist you, and it never took more than 15 seconds to get an answer. Yesterday, I asked my agent Phoebus to prepare for me special bundle with certain variants. And they did that, in 24 hours, like they promised. Special Shout out to my agent Phoebus, great service, great quality, super prices, super shipping times. Super nice agents, I recommend.

GSD Prestige
United Kingdom
10 months using the app
CJDropshipping replied April 24, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

September 7, 2020

CJ is the best !! The prices are unbeatable and the quality of the products is as amazing than the agents.
Always happy to help you, and fixed all your issues
I'm really happy to deal with them !

EpiDePaille
France
10 months using the app
CJDropshipping replied September 8, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 1, 2023

Truly great support, especially by Mandy. I made a mistake by connecting the wrong product to my store, resulting in a lot of wrong orders being paid for. However, I was instantly refunded, and Mandy made sure that my orders were corrected. I really appreciated her efforts, and I will definitely continue using the platform.

ManyCuddles
Belgium
10 months using the app
October 15, 2023

CJDropshipping has revolutionized my Shopify store experience, and agent Loker Wang deserves special recognition for his outstanding support.

From the beginning, CJDropshipping's user-friendly interface made sourcing products and managing orders a breeze. Thanks to the smooth synchronization of my products with my Shopify store and the automation of the ordering processes, I was able to save valuable time.

Agent Loker Wang stood out for his expert knowledge and tireless dedication. His advice was invaluable to the success of my business.

I was impressed by CJDropshipping’s diverse product catalog. Detailed product information and smooth order processing contributed to my customers' satisfaction.

Competitive pricing allowed me to maintain my profit margins, and CJDropshipping's reliability gained my complete trust.

In summary, CJDropshipping and Agent Loker Wang are an unbeatable combination for Shopify entrepreneurs. With their seamless platform and personal support, they have greatly enriched my business journey.

selfful.ch
Switzerland
9 months using the app
September 14, 2021

Awesome app, great help from agent and answered all the questions I had about my store, products and suppliers and what to do

Hunny Bubba Kids
Canada
10 months using the app
CJDropshipping replied September 14, 2021

Thank you for your feedback! your approval is our motivation.