Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

January 16, 2021

I've been using the CJ app for more then a year now and they are great. It's very important to have a good agent so that when problems occur this can be fixed quickly, my agent is Yeri and she's the best. I'm glad working with her and can always rely on her. Keep on the good work Yeri!

GOBALO
Belgium
9 months using the app
CJDropshipping replied January 18, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited March 29, 2022

Tiffany Chao was a very helpful agent, she takes the time to investigate an issue with some of my orders on hold. I would recommend her service to anyone for anything.

Waggle Hound
New Zealand
9 months using the app
CJDropshipping replied March 11, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

April 18, 2020

Lina is my agent i work with and she is great! answered all my questions and sorted out all issues i had

Bonnie & Co
Australia
9 months using the app
CJDropshipping replied April 19, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success.

January 19, 2021

The agent I am work with is absolutely amazing!!! She was very helpful and patient! Thank you Skye Zhu!!

MASOVA
Réunion
9 months using the app
CJDropshipping replied January 20, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 3, 2023

Connie is a great agent ' she is very very attentive to details and knows her job very well '' she resolved my problem very quickly.. i cant say enough good things about her .. give her a raise or a promotion

isobougie
United States
9 months using the app
May 31, 2023

Thank you Sita Cui, you quickly solved my doubts and problems within minutes.
I absolutely recommend the CJ platform and their technical support.

slippershark
Italy
9 months using the app
January 1, 2021

Thank you from the heart, Danny Xiang, someone who is considerate and responsive. thanks for your quick reply. I will not do without you.

stately jewels
United States
9 months using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 13, 2023

CJ is a very pratical platform for e-commerce and my online business. At first I was a little apprehensive about navigating in "My CJ" space. I'd like to thank my agent June in particular for her invaluable help, her responsiveness to my questions and the solutions she provides to best satisfy my customers ! A real team effort and quality support !

Keejoa
Réunion
9 months using the app
Edited December 9, 2021

I use to app to help me run my store and fulfillment orders. Great customer service and easy to use and navigate. Cristina is a great agent and even bigger help than I could’ve imagined.

KitchenPlatinum
United States
9 months using the app
CJDropshipping replied December 12, 2021

Thank you for your feedback! Your approval is our motivation.

October 24, 2021

Connie Jin has been super helpful in helping me to resolve my stock issues, great service look forward to working with CJ Dropshipping further.

The Moon Ticket
United Kingdom
9 months using the app
CJDropshipping replied October 25, 2021

Thank you for your feedback! Your approval is our motivation.