Reviews (9,625)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

June 24, 2021

Amazing Service by Sophia from CJDropshipping. Very diligent, helpful and always there to settle any problem that we face. I really appreciate your assistance and I hope you shine and excel in CJDropshipping.

teraopsis
Malaysia
8 months using the app
CJDropshipping replied June 24, 2021

Thank you for your feedback! Your approval is our motivation.

October 24, 2023

Used AliExpress before and then started with CJ. I love the platform and especially the helpful support 24/7. Shout out to Bonnie who is doing such an amazing job and always helping me out, when I have trouble as a beginner.

MissComfy
Austria
8 months using the app
September 29, 2023

ce service est très complet et le support est supper réacitf

Prosonic™
France
8 months using the app
January 4, 2024

I often communicate with CJDROPSHIPING they are always there. As today I had a problem it was solved quickly by Mrs Cristina thank you very much you are top.

blaidnor
United Kingdom
8 months using the app
October 17, 2023

Very helpful personal agent (Leila) that is very responsive and understanding of any questions that I have. Good to have a support that is readily available and reactive.

Pet Pantry
Switzerland
8 months using the app
January 8, 2024

Nancy was extremely helpful and quickly to respond, I'm genuinely impressed with this customer service.

Acessory
United States
8 months using the app
July 15, 2020

This app is wonderful, fast processing, fast shipping, and best cost that cant even compare to other dropshipping sites. My dedicated agent Frank Shi is the most helpful person and he does alot more than I ask him. He replies to my emails really quickly with detailed answers and always works day and night (even through the time difference) to make sure my request is fulfiled. He is dedicated and has never let me down. Every request I have asked of him, he has done and I recommend his service, Really Really Excelent. This application is good and I recomend. Thank you Frank Shi and Thank you CJDropshipping!

Delux Gaming - The Perfect Game Gear
United States
8 months using the app
CJDropshipping replied July 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 30, 2020

This app works really great. Save me a lot of time ! You can sync all orders from your shopify store and fulfill within few minutes.

Charlie & Jenson ™ - Boutique Officielle
Poland
8 months using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 1, 2021

Martin Mao is a good agent, fast and efficient attention. He solves all the doubts and solves any situation related to the orders and the cj platform. It has been very helpful and gives a lot of security and peace of mind knowing that I have an agent who helps me with everything

Honest Whim
Spain
8 months using the app
CJDropshipping replied December 2, 2021

Thank you for your feedback! Your approval is our motivation.

August 21, 2020

Good App! they are on time in the chat, and there are plenty of products, sometimes you need to be patience but good to go !

El Rock Es Cultura Oficial
United Kingdom
8 months using the app
CJDropshipping replied August 23, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!