Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

December 13, 2023

CJ Dropshipping is perfect fulfillment app to start your dropshipping business. Wide range of products and great customer support. I receive exceptional service from my manager Lea Zhang in terms of custom product photos and videos, which I use to improve my ad creatives. Lea is always very fast and professional. And better ads mean more sales.

My Store
France
8 months using the app
November 24, 2023

What an awesome experience with CJDropShipping support!
The supporter's name is Lydia, she is very friendly & helpful! She has patiently answered all of my questions & doubt in a very professional way! The best support I have ever seen in my life so far!

BurstBuzz
Singapore
8 months using the app
December 24, 2020

Je remercie mon agent yeri qui est très à l'écoute et disponile pour me renseigner merci yeri . je recommande aussi cjdropshipping pour l'instant de mon côté aucun problème à relever .

Hearea
France
8 months using the app
CJDropshipping replied December 25, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 22, 2021

Helps my business run so smoothly. My agent Blandine is the best. She makes sure everything runs accordingly to plan. Can't speak highly of her enough :)

☾ Moon
Australia
8 months using the app
CJDropshipping replied February 23, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 20, 2023

Customer service is excellent. Pricing is fair. Robert Yang is always super helpful in resolving my issue.

FabSkinCo
United States
8 months using the app
December 20, 2023

Quick and helpful responses by the support team. Cheria was very helpful in helping me overcome an obstacle i had encountered with my online store.

Pet Shop Finds
United States
8 months using the app
December 29, 2023

Thanks Ruth for the quick and easy help with my Custom Packaging. Very friendly and fast answers, i can only recommend.

shoppyfair.ch
Switzerland
8 months using the app
Edited September 17, 2021

My agent Mango Fu has been very helpful every time I got a question and the platform it self is amazing only thing would be the processing time is seemingly a bit slow

Calm Crystal
Sweden
8 months using the app
CJDropshipping replied September 18, 2021

Thank you for your feedback! your approval is our motivation.

October 5, 2023

I've had an excellent experience with CJDropshipping, and I wanted to highlight the outstanding support I've received from Lincy, a sales manager assigned to me. Lincy has been instrumental in my journey with CJDropshipping. She is not only knowledgeable but also incredibly responsive. Whenever I have questions or encounter issues, Lincy is quick to provide solutions and guidance. Her dedication to ensuring a smooth and efficient experience has been invaluable. Overall, CJDropshipping, with Lincy's assistance, has made setting up my business smooth so far and I look forwards to working futher when my store progresses. Highly recommend CJDropshipping!

Deluxe Livin
United Kingdom
8 months using the app
Edited November 24, 2020

It's great platform, the customer service always available for any question and support. thank you to my service agent Ms. Arya for her corporation and support.

Storce
United Kingdom
8 months using the app
CJDropshipping replied November 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!