Reviews (9,626)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and reliable shipping, which enhance customer satisfaction. They value its user-friendly interface, seamless Shopify integration, and wide product selection. Exceptional customer support, especially from personal agents, is noted for proactive issue resolution and assistance with sourcing and shipping. Merchants describe the service as significantly boosting their business scalability and efficiency.

April 19, 2023

June was my appointed agent at CJ and she was absolutely awesome, she answered every questions i asked and provided clear elements.
5/5 would recommand

ClearSense Pro™
France
8 months using the app
January 27, 2020

I use this app frequently and it’s amazing. The staff are professional, in particular my agent is great at responding in a quick and effort manner. It’s a must have for anyone in eCommerce!

Cushycub
United Kingdom
8 months using the app
December 28, 2020

Estella has been an amazing help to me whenever I have questions. She is a great asset to CJ! Thank you!

A Vibrant Day
United States
8 months using the app
CJDropshipping replied December 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 7, 2020

CJDropshipping will be your best choice for sourcing your orders. They have excellent customer support who will personally assist you all the way especially Sharon your way of supporting customers is very impressive.

RINCOMART
United States
8 months using the app
CJDropshipping replied October 7, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 18, 2023

Vita Liu was extremely helpful and knowledgeable. I really appreciated her excellent customer service. What an asset to your company!

Gift It Here
United States
8 months using the app
July 11, 2023

Was actually surprised how quickly I was contacted by an agent, Carman, who informed me he'll be taking care of my account, and I must say, the response time was great, as was attention to every question I had to ask them. Really appreciate any help I can find with this platform, but having some one who actually looking to help you is just awesome. Great platform and service. Thank you, Carman.

elinxacoustic
United States
8 months using the app
July 19, 2021

Ella is great to work with, she is a professional, easy to communicate with fast response. She gets things done!

Nutrababy
Czechia
8 months using the app
CJDropshipping replied July 19, 2021

Thank you for your feedback! Your approval is our motivation.

Edited April 5, 2023

Great channel of our business, attentive, fast and reliable .. All needs met with objectivity and professionalism … Sky Liu's super service

DON ATTO IMPORTS
Brazil
8 months using the app
Edited August 30, 2021

Our agent Joey has guided us through every process. The responses are very super quick, accurate and so helpful.

Cyclo World™
Mauritius
8 months using the app
CJDropshipping replied May 30, 2021

Thank you for your feedback! Your approval is our motivation.

December 26, 2022

I love their customer service. Quick and problem solving. Special thanks to Sita Cui.

One of the best dropshipping service to use from China.

bulties
Türkiye
8 months using the app