Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

January 3, 2021

Really good service from CJ Dropshipping - automatic connection to the store and they do quality control prior to sending the orders which is to a great benefit to my business. All of their customer service agents are so helpful. the last person that assisted me was Sylvia Wang and resolved my queries promptly and to my satisfaction. Very happy with them.

HOME AND ABOUT
Australia
10 months using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 23, 2020

very useful and high quality application. chat support at the highest level. answer quickly and give comprehensive answers to questions. I recommend

Charmeshopee
Ukraine
9 months using the app
CJDropshipping replied September 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 28, 2020

Howard has been an excellent agent for me, i can ask him any questions at any time knowing that it will get answered for me and be given best possible solution. Having Howard there to help really does make CJ Dropshipping the best supplier by far for me. Thank you Howard

Pet Pools
United Kingdom
9 months using the app
CJDropshipping replied December 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 10, 2023

I love the CjDropshipping Support/Agents I talked with Fionnaolu and she helped me a lot very good skills and proud working with you guys

M Mart
United States
9 months using the app
April 14, 2020

in this first phase with cj dropshipping I dealt with Bianca, she is really up to date on everything and is always present to answer.
really reliable

Jackson III
Italy
9 months using the app
Edited February 15, 2021

This platform is great !! thanks for Hedy Liu who is an amazing agent and can solve any issue. really fast and professional. recommend it 100%
the service is fast and they always check products before sending them.

Back On Health - Retrouvez des nuits paisibles
France
9 months using the app
CJDropshipping replied February 20, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 28, 2020

Best service and fullfilling centre for all my dropshipping needs. Definitely recommend CJ Dropshipping.

bestgamingandoffice
United Kingdom
9 months using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 1, 2021

Muy contento! Un servicio y atencion al cliente super! Si tienes algunas dudas o problema el agente esta siempre listo al ayudarte.

Lillatees
Spain
9 months using the app
CJDropshipping replied November 1, 2021

Thank you for your feedback! Your approval is our motivation.

February 28, 2023

Great customer service! Miya Huang was very quick to respond to my question. Walked me step-by step in order to resolve issue.

Korea Fashion Kraze
Canada
9 months using the app
September 21, 2020

Great App, My agent Skye is absolutely amazing, she is so helpful and does everything in her power to give me the best customer service experience.
Highly Recommend

Pretty Pretty Stuff
United Kingdom
9 months using the app
CJDropshipping replied September 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!