Reviews (9,543)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.
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Box Chen was very helpful!! He helped me learn how to list products at different price ranges. Thank you!
I must say that had e perfect communication with Rami Wu from CJDropshipping. Helped me a lot and answered all my questions
Ceci was my agent from CJdropshipping, from the beginning all the way to me successfully opening my store she was great very detailed and was on hand ready to assist when called upon. best customer service i've had in a long while. thank you
Amazing experience!! They are highly professional and I would recommend it to everyone. Big prompts to my agent Connie - I never waited for more than 3 minutes for her answer!!
Very good support. The platform is a bit hard at first but support guides you very well. Would totally recommend CJDropshipping.
Thank you for your feedback! Your approval is our motivation.
I spoke with Fairy Hong, who was very helpful, knowledgeable and very patient with me. Because of service like this I would recommend CJ drop shipping to anyone interested in operating an online business.
my agent robert yang is really helpfull,earlier i was so confuse but he solve my all problems,i am so happy of my agent.
Very Good services. Agents are available and helpful ! You can find any product you want , custom packaging and other amazing features , i recommend 100%
Very poor service. Realistically speaking, only 35-40% of orders are delivered properly. When I say that, I mean: The process does not exceed 5-6 days. It is very long for the others.
Also, it REGULARLY happens that after 10 days of processing they just say “Out of Stock”. Very bad for us, they cover themselves while we quarrel with customers and lose them, as our reputation declines.
The other thing people need to know is that the Agent assigned to them by CJ can't help but look at the warrants, say what's going on, can he speed up the process? NO, it almost doesn't serve. And worst of all is when they write to you "This often happens in the DS" MA don't? And because you don't update your Stock products nicely, it says 40,000 in stock, and you say sold out. Funny and sad. To summarize: The processing is horrible. They always apologize and that's why only the customer service serves, to help in the right way? Hard
They do not update the camp regularly. Everything that is written on the site is not true.
They are only suitable for a start, later you have to get away from them or you will fail in the worst case.
Hi, sorry for the inconvenience to you. About the inventory, there are two types: CJ inventory (stocked in CJ warehouse) and factory inventory (stocked in factory inventory). When CJ doesn't have the inventory, it will take some time to get it from the factory, which will make the processing time longer. Regarding the out of stock issue, we recommend you contact your agent for the latest inventory status of your best sellers. Thank you for your patience.
CJ Dropshipping is an exceptional dropshipping platform, and I would like to thank my agent Fiona for her valuable support. Thanks to their reliable service and wide range of high-quality products, my online business has experienced remarkable growth. I highly recommend CJ Dropshipping and Fiona to anyone seeking a successful and hassle-free dropshipping experience.