Reviews (9,545)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

March 14, 2024

The customer care is just mind blowing. Eileen helped me get through my questions pretty easily. I hope CJ always supports it's clients. It is a wonderful experience to make you guys my supplier.

Toy tech
India
3 months using the app
January 27, 2021

Phoebus is an amazing agent!!! He is serious, available, and very helpful . i recommend this application and this agent !

VIP service 26
Israel
5 months using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 10, 2020

Absolutely amazing customer team support & service!! My agent's name was Blandine, she was absolutely amazing at her job - helped me on a moments notice for multiple questions. Her and the CJ team truly go above and beyond in their work, I appreciate them a lot!

HeyFit
United States
5 months using the app
CJDropshipping replied July 10, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 21, 2020

I started using CJ App recently and so far, everything is smooth. Fast shipping times, orders with multiple products come in one package and there is no need to deal with multiple suppliers as they source the products for you. Most importantly they provide a good customer support. My lovely agent Grace Li is very helpful. Whenever I need any additional information about the products or how to use the platform, she always points me the right direction. Highly recommend!

Genie-wishes
United Kingdom
5 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 14, 2024

Lahne provided excellent service and help with great and timely.

Kiwi store
New Zealand
3 months using the app
November 26, 2023

Very kind and fast support by Box Chen. Thank you

BreatheX
Germany
5 months using the app
Edited March 13, 2024

"Luria XIE has really helped me out. The instructions were clear, and I knew what to do."

Krise did a wonderfull job. He is always prepared and give good guidance. This guys are amazing

Inora
Belgium
3 months using the app
June 12, 2020

i got a little problem with the re-listing of a product and the agent helped me very quickly. I could relist the product and allready ordered a test product which was delivered in 14 days. everything is fine! thanks

johnoutdoor
Germany
5 months using the app
CJDropshipping replied June 13, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 18, 2020

CJ Dropshipping is a great app. 24/7 support with friendly customer service agents. They will help you thru with every needs and requests to get your orders done.

Wowow Wax
United States
5 months using the app
CJDropshipping replied August 18, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 1, 2023

This app has been a great asset to my store. There is much variety in products available. What made the process of using the services offered through the app distinctive is the personal attention provided from the staff. Tab Zhao has truly been essential in making the process as easy as possible by being proactive and ensuring I remain informed on app usage, product integration and fulfillment. Definitely a must have app!

ClaimedbyGodDesigns
United States
5 months using the app