Reviews (8,982)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

July 28, 2023

Arlene helped me very well with my order
Thanks for the help and patience
I'll know next time :-D

DELOP
Germany
4 months using the app
December 6, 2023

Got in contact with one of CJ Dropshipping agent Ashley Wu and she's been really helpful and guiding me to select the right products for my store. Looking forward to grow my business with this company. Good work all around

Maven Essentials
United States
4 months using the app
January 17, 2024

I would like to thank Luna for her great service and promptness, helpfull and very friendly, Its a pleasure to have Luna as my agent. Thank you so much Luna.

FassionExpress
South Africa
2 months using the app
September 18, 2023

I am still getting the hang of the software as a whole but it has really made things easier for me. On top of that the customer service is awesome. I just had a chat with my dedicated support Arlene from CJdropshipping and the experience has been wonderful, she helped me out effectively.

Accessoze
United States
4 months using the app
September 21, 2023

Ms. Sulee Li, always understanding and helping me understand what I need in my process with Dropshipping, Great experience

Zootopia
Denmark
4 months using the app
January 6, 2024

I want to express my sincere appreciation for the outstanding service provided by Carrol Tu. Her assistance was invaluable, and I am thoroughly pleased with the support received. A true professional who goes above and beyond. Thank you, Carrol Tu, for your exceptional service!

AG Threads
Philippines
3 months using the app
January 4, 2024

I had to work with my agent Kaycee Chen and I‘m very satisfied working with her, she understands my problems quickly and gives me fast solutions.

Visagos™
Switzerland
3 months using the app
December 11, 2023

I had a great experience with customer service, particularly with the supporter Bring Zhong. Their assistance was fast and straight to the point. Bring was fast and friendly to address my concerns promptly and effectively. I highly recommend their service to anyone seeking fast solution support.

Relifor
Denmark
4 months using the app
January 3, 2024

Yori Lin over at CJ as our agent really blew us away as we onboarded with the company. We've worked with a lot of companies and the live chat support we received from Yori Lin really gave us comfort in using the CJ Dropshipping platform. Thanks Yori!

Variety Vault
United States
3 months using the app
July 20, 2023

I had the pleasure of collaborating with CJ Dropshipping to help my online store, 'Saturn,' grow and thrive in the competitive e-commerce market. I was deeply impressed by the professionalism, competence, and dedication of the agent who assisted us throughout the journey, Saturn Wang.

From the beginning, CJ Dropshipping proved to be a cutting-edge platform with a wide range of high-quality products, efficient logistics, and advanced technology that significantly simplified operations management. However, it was the assistance provided by Saturn Wang that made all the difference and made our experience truly exceptional.

Saturn Wang demonstrated competence and friendliness from the very first contact. He carefully listened to our needs and offered personalized solutions to fit our specific market niche. He showed a deep understanding of the industry and provided valuable advice on product selection, marketing strategies, and tactics to optimize conversions.

One of the features I appreciated most about Saturn Wang was his prompt response and attention to detail. Whenever we had questions or doubts, he was ready to respond with clarity and completeness, guiding us through every step of the process. Thanks to his invaluable guidance, we avoided numerous mistakes that we could have made without his expert assistance.

Furthermore, Saturn Wang proved to be a true partner, working diligently to ensure our orders were processed and shipped promptly. He kept us constantly informed about the status of our shipments and helped us efficiently and professionally handle any issues or delays.

Thanks to the help of CJ Dropshipping and especially Saturn Wang, our store 'Saturn' has seen a significant increase in sales and customer satisfaction. The dropshipping service has become much simpler and has allowed us to focus on business growth strategies.

In conclusion, I highly recommend CJ Dropshipping to all entrepreneurs seeking a reliable and competent partner to improve their e-commerce endeavors. Saturn Wang's support was instrumental in our success, and we would not hesitate to collaborate with him and CJ Dropshipping in the future. Thank you sincerely for the excellent service provided to our 'Saturn' store!

Saturn
Italy
4 months using the app