Reviews (8,982)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this app for its exceptional customer service, with agents like Carrie, Leon, and Ken Yang noted for their responsiveness. It's user-friendly, ideal for beginners in dropshipping, and offers a wide selection of competitively priced products. The seamless Shopify integration aids in efficient inventory and order management, while reliable shipping and proactive personal agents enhance the merchant experience. Quality control and quick sourcing of high-quality products are also significant benefits.

January 29, 2023

Whalen is so amazing and patient with me. they have took the time to send me links for helpful products for my website. i am very thankful for Whalen and they are amazing at there job

Visionary Aid
Australia
4 months using the app
January 11, 2024

Thanks Bonnie Gu for the quick support and clear answers..

nourwinkel
Morocco
3 months using the app
February 16, 2024

Excellent customer service with Sveta. For a first contact with them, I am very satisfied

Thirst Trek
Canada
28 days using the app
December 12, 2023

I like Cj so much! Always they have treated me so good and I’m glad they got good employees like cherry xu who is always giving me some advices and helping me with my inquiries of products

Trendies 4 U
Mexico
3 months using the app
February 4, 2023

As soon as I want to know something, my agent is always there for me.
Top service and great communication.

Thank you
Chris Ou

ALLDAYFIX
Switzerland
4 months using the app
April 25, 2022

i use cjDropshipping daily and am extremely satisfied with the customer service. I must highlight the performance of Wendy Yuan at this point. She is always helpful and very fast in her work. Fortunately there are employees like her

Lacinio
Germany
4 months using the app
CJDropshipping replied April 25, 2022

Thank you for your feedback! Your approval is our motivation.

March 13, 2023

Agent Ken from CJ Dropshipping was fantastic! He was quick to respond to all of my inquiries and provided thorough and helpful answers to all of my questions. I really appreciated his efficiency and expertise. I would definitely recommend working with Ken and the team at CJ Dropshipping for their excellent customer service.

PackAndTrip
United Kingdom
4 months using the app
October 18, 2023

I have a great experience from CJ Dropshipping and the customer service agent Camilia. She is very responsive when i have questions. The entire website and platform is great overall for sourcing products.

Anakampsi
United States
4 months using the app
November 11, 2023

appreciate your support and patience Leah! great customer service.

Superb Figure.
United States
4 months using the app
December 31, 2020

Excelente app, fácil y rápida de configurar y muy fiable. Excelente servicio al cliente, me ha servido muchísimo de ayuda y he aprendido muchas cosas gracias al personal.¡ Gracias Shicharl !

SingularTrend
Spain
4 months using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!