Reviews (8,395)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

January 27, 2022

I have been using CJ Dropshipping for about 4 months and it has been a pretty good experience. Every representative that I have communicated with has been very patient and helpful. My recent communication with Ada Qiu has been great. Keep up the good work!

The Regal Pet Boutique
United States
6 months using the app
CJDropshipping replied February 7, 2022

Thank you for your feedback! Your approval is our motivation.

February 27, 2023

Carman was a fantastic help in purchasing items for my online store. Their personalised approach, attention to detail, and exceptional customer service made the experience seamless and enjoyable. I highly recommend working with CJ for all your business needs.

Gadget Trekker
United Kingdom
6 months using the app
May 31, 2021

Great and Fast customer support. The agent always trying to address the queries and advising the best solution.

HOMELY CONNECT
Singapore
6 months using the app
CJDropshipping replied May 31, 2021

Thank you for your feedback! Your approval is our motivation.

January 6, 2022

Good supplier. They have an agent named Mandy Lu by far the best agent i have ever worked. She realised my mistake before me and saved ton of my orders. She sourced product for me. Price negotiated. Got me real photos. Im really satisfied as a small business owner. Thank You Mandy ur the best.

Gadgets Paradise
United Kingdom
6 months using the app
CJDropshipping replied January 6, 2022

Thank you for your feedback! Your approval is our motivation.

Edited November 20, 2020

I use cj to help me in my business. The agents/contact persons are very reactive and friendly and for the moment everything is going well. My agents are very helpful and always answer my questions. I work with : Curry and Shaw Ye

OnlyPractical
France
6 months using the app
CJDropshipping replied November 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 25, 2023

I am very satisfied with my agent Wallen, very professional and responsive agent I really recommend this buying platform.

Petit Vadrouilleur
France
5 months using the app
May 24, 2023

Good contact, responsive and good information,
The app is full and easy to use.
Five stars, I recommend !

Feel Zen
France
6 months using the app
January 1, 2023

Low learning curve on CJ, easy to use and the service is amazing, Fionnula was very helpful and fast with the replies.

Strapple
Sweden
6 months using the app
June 6, 2023

Amazing customer service from Linda very respectful and patient and quick replys and just lovely overall

Top Secret printing
New Zealand
6 months using the app
November 15, 2020

Cj has helped us handle our sourcing and fulfilling a lot easier and better. Helping us with faster shipping and better pricing so far. Just be careful sometimes you may get better pricing from your supplier, etc, just double check. Their customer service is also good. Big shout out to Bonnie Chen, she does an amazing job. Thank you CJ and keep improving for us.

Kelisway
United States
6 months using the app
CJDropshipping replied November 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!