Reviews (8,394)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

February 23, 2023

Very satisfied with customer support, Cristina Chen and my personal agent Tracy Fang. They answered all my questions on time!

Him&Her - Unique Gifts
Bulgaria
6 months using the app
June 4, 2020

Best App Ever! Highly Recommended!

Reasonable price, Fast Response CS, Reliable Customer Support.

Perfect and Nice

ROYCELIFE
Malaysia
6 months using the app
CJDropshipping replied June 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 21, 2020

Very useful dropshipping app for sourcing products. Great customer service. Bianca was very helpful.

Latte&Milkshake
United Kingdom
6 months using the app
CJDropshipping replied July 21, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 30, 2020

Cjdropshipping is a great app. I am very satisfied. The customer service is great. It's nice to always have someone to answer all my requests. Levin is very helpful and professional. I highly recommend this app.

Addictive Box
France
6 months using the app
CJDropshipping replied December 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 29, 2023

The product is very good, customer service staff attentive and patient, very friendly to new sellers.

GrovioLife
China
6 months using the app
Edited July 18, 2023

CJ agent Amy Huang has been consistently very helpful over the months with all the questions and concerns that I have, from my experience with Amy, they are really fast at providing product details, images and providing solutions to help my business run smoothly. Thank you Amy!

Hermaheal
Australia
5 months using the app
July 21, 2020

CJ APP can be a great app if u know how to use it. When you register, CJ give you an Agent who will help you to source your products, and also help for fulfillment. If you are not ok with the Agent CJ give you, I recomend you to ask and change for Louie Shang! He is young and reactive, very efficient.

Eyelynd'™
France
6 months using the app
CJDropshipping replied July 21, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 2, 2021

love this app. customer service is top notch. thank you Mayya Wang. you have been great in answering all my questions about the shipping process.

little flower pet store
United States
6 months using the app
CJDropshipping replied August 2, 2021

Thank you for your feedback! Your approval is our motivation.

August 3, 2022

I use this application a lot and thanks to Jacob Zhao everything is always under control. Thank you

bambinea
France
6 months using the app
August 1, 2022

sehr schnelle Reaktion auf der Chat Nachrichten,
die Agenten sind Freundlich und Kompetenz weiter SO :)
anorino

anorino
Germany
6 months using the app