Reviews (8,401)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

January 20, 2023

Very good conersation with Cheria! Fast helping!
Thank you!

AUSRIF
Austria
4 months using the app
Edited July 28, 2023

CJ is incredibly user-friendly and caters to all my needs as a small team, including sourcing, shipping, and managing inventory in overseas warehouses. It has saved me a tremendous amount of time. Shelly from customer service is exceptionally professional. Every time I encounter an issue, I reach out to her, and she consistently provides efficient, enthusiastic, patient, and knowledgeable solutions.

Soulfiy
United States
4 months using the app
October 28, 2023

Such a great platform for dropshipping with amazing support members such as Garrison Wong who has repeatedly gone out of his way to ensure I receive the help I need. Overall a great website, would definitely recommend

Pulsay
Australia
2 months using the app
June 11, 2020

I would like to compliment my Private Agent, Blandine Wang. She is extremely polite, helpful and professional! Responds very promptly! Unlike other dropshipping agents that I have used before. Thank you Blandine!

Shopbeep
Singapore
4 months using the app
CJDropshipping replied June 11, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

November 10, 2023

CJ Dropshipping exceeded my expectations! I cooperated with Royce Zhang, and his support was awesome. The platform's user-friendliness is exceptional. Highly recommended!

Fashion to Reflection
United Kingdom
About 2 months using the app
February 24, 2021

Great customer service and responsiveness to my questions. It helps me feel like I have a partner in my business!

malizz
United States
4 months using the app
CJDropshipping replied February 24, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited February 21, 2020

The Agent Gringer is a verry good agent! I can only recommend him! He made my day! CJ Dropshipping is very competent and helpful!

GiantDeals24
Germany
4 months using the app
August 26, 2020

Very useful apps and the customer service is very friendly and patient to teach from A-Z. 5 stars recommended!

BrinUp
United States
4 months using the app
CJDropshipping replied August 26, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 4, 2023

Great service and very helpful. Especially Bruce lin was extremely helpful. Do not hesitate to ask him any questions!

Bliskmade
United States
4 months using the app
October 2, 2023

We opened a new shop and spent a long time thinking about which supplier we should choose. We decided to give CJ Dropshipping a try. A very good decision! Cherry Xu has been our customer advisor from the beginning. She is simply incredible and answered all of our questions with a lot of patience. She always tried to solve all problems as quickly as possible and to our best satisfaction. Incredible customer support. Thank you Cherry Xu

Abuntos
Germany
3 months using the app