Reviews (8,402)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.
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The worst company to work with!!! If you order something they always open a tickets there is always something wrong by their side
We are extremely sorry for the unhappy experience and we take this seriously! Could you please tell us your CJ ID and the order number? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.
Thank you to Bruce Lin who kindly helped me with my problem, was straight to the point, and knew what he was talking about.
I love CJ, very practical, the possibilities are endless, special thanks to Garce Li for her work and help.
I recommend
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
CJDropshipping is wonderful and my opinion the best dropshipping option for online stores in South Africa. I love the feature where they already calculate the recommended selling price (that includes shipping etc) in ZAR. They offer great products and great prices, a huge variety and excellent support. I highly recommend Sita Cui, my CJDropshipping agent, for her excellent support and friendly advice - she is always available and always helpful.
Skye is really amazing. She helps me a lot to source products out. Best supplier. Recommend this !!!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Winnie Liang was very fast responsive. I appreciate it
CJdropshipping is great. Auto fulfillment, inventory sync etc... Customer service is vey nice and helpful. Special thanks to Bonnie.
I've been a new Ecommerce Partner with CJ Dropshipping, and I want to praise the exceptional customer service provided by my assigned customer service agent, June Chen. I'm not only very pleased with her consistent support and thorough follow-ups but also impressed by her deep knowledge of the products and processes. June's prompt and insightful responses have made navigating the platform much smoother for me. While her assistance has been outstanding, I hope the platform can improve its dispatch time for a quicker service, ensuring an even more seamless experience for its users.
not only a good app for dropshipping but also has a great help service. Sveta was very helpful and kind.
Really responsive customer service. Impressed with their ability to resolve issues quickly to questions asked
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