Reviews (8,402)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

October 25, 2023

CJ Dropshipping deserves 5 stars, the support was very attentive and helpful, today I was assisted by Ronnie OuYang, who provided me with all the answers I needed. Very attentive. Thank you for your cooperation in helping me.

Glowto
Brazil
2 months using the app
July 31, 2023

If you are in need of quick shipping times and 24/7 support this is exactly the supplier you should be choosing! Countless times I have asked for help and there has been plenty. Thank you, I will keep using you guys!

2F2F Shop
United Kingdom
4 months using the app
November 16, 2021

Ils sont très réactifs et professionnels. J'ai pu parler très rapidement à mon agent qui a répondu à toutes mes questions.

VALENCE Paris
France
4 months using the app
CJDropshipping replied November 16, 2021

Thank you for your feedback! Your approval is our motivation.

February 4, 2021

I just wanna focus on the extraordinary assistance of Danny Xiang supporting me for two problems I wasn't able to resolve. He gives me all the information being patient and kind. Thank you Danny! You are super !

Silidesign
Italy
4 months using the app
CJDropshipping replied February 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 15, 2020

Nice customer service, joyce zheng helped me with complete solution.
i was little confuse about some inventory issue and she helped me out.

trendy joker
India
4 months using the app
CJDropshipping replied September 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 15, 2023

i had a great experience with Fanny Wang she sorted my issue out really quick.

VersaMart™
United Kingdom
3 months using the app
August 23, 2021

Cj is a great dropshipping agency.
they are highly recommended. 24/7 customer service and you will get your own agent

Dogjewel
Canada
4 months using the app
CJDropshipping replied August 23, 2021

Thank you for your feedback! Your approval is our motivation.

February 12, 2023

Ken was really helpful and guided me through the whole process without hesitation very grateful for his help.

illumitzz
United Kingdom
4 months using the app
Edited June 24, 2023

shicharl qui was extremely helpful! I was having issues with shipping confirmation emails being sent to early and she stepped in and eased my concerns and solved my issue quickly.

For Your Life Style
United States
4 months using the app
February 22, 2023

The site is convenient to use and has got great customer service if you are just starting. I personally got helped by Paulo and my problems were quickly resolved.

StudentGadget
Netherlands
4 months using the app