Reviews (8,402)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

October 7, 2023

I can't say enough good things about my CJDropshipping agent, Shinco Zhao. His professionalism, excellent communication, and problem-solving abilities have made my experience with CJDropshipping truly outstanding. Shinco's dedication to ensuring smooth transactions and his attention to detail have been instrumental in the success of my business. I highly recommend Shinco as an exceptional agent. Thank you for your exceptional service, Shinco!

PhonePad Pro™
Czechia
3 months using the app
September 27, 2023

cjdropshipping is by far the very best shopify fulfilment app ever.

They are very efficient with their service, the website is easy to use and they provide lots of media and videos you can use for their products. Product quality is high, everything is delivered quickly and efficiently. Listing products onto your store is as easy as the click of a button!

I had one question about order fulfilment and Bianca got in touch with me immediately and had my issue resolved within 2 minutes and I got my order fulfilled straight away. She was very kind, professional and fast. Thank you again Bianca.

Illustrious Interiors
United States
3 months using the app
July 14, 2020

CJDropshipping is the best agent services, and Predator xu is just amazing , she is very confortable and professional, and she find best prices from suppliers. Thank you again

pinkpassionskin
France
4 months using the app
CJDropshipping replied July 14, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 30, 2020

The help of the agents is very good and attentive. Thanks Edison Zheng. Although they are dates with a lot of order volume, they try to help you as much as possible

LOW COST SPAIN
Spain
4 months using the app
CJDropshipping replied December 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 24, 2021

They provide a good service. If you have a problem, they are fast to fix it. They are my unique agents.

Orange Zest
Italy
4 months using the app
CJDropshipping replied February 24, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 27, 2022

I need help from time to time, but I don't need to worry because I know that Eric Wu can certainly help me, no matter what the issue is

Artoftheease
Germany
4 months using the app
January 5, 2023

great products, i love the agents, especially loker wang who has been of great help for several times, he saved my orders and im really happy with the customer service :)

WholelineLB
Lebanon
4 months using the app
March 7, 2023

Every question I had was answered immediately and with good information from my customer service agent Sveta. She was very helpful.

Knack Hack Hub
United States
4 months using the app
March 31, 2021

Very good experience with Fiona and cj overall , you get fast responses and great delivery time , i totally recommend

trendyys
United Kingdom
4 months using the app
CJDropshipping replied March 31, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

October 9, 2020

CJ online support team is superb, they are extremely helpful to assist me to order items through their system. Keep up the good work !

Superfit Mart
Australia
4 months using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!