Reviews (8,402)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.
Refine
-
By rating
We love using CJ Dropshipping. Our agent Alisa has been helpful since the start and continues to provide the best assistance to us. We don't think there's any better alternative with such reliable service. We're glad to have be using CJ.
Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
thank you for the invaluable help and the speed provided by Ruth, a staff person, who helped me and whom I hope will still have the opportunity to work with for my product research.
App saved my shop, supplier went AWOL and these guys and Catherine from their customer service saved my orders!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
As being someone new to the whole drop shipping business, Cheria (my customer support) was a huge help in developing a better website, and gaining much better results. Thank, you!
I used this app for branded packing, I very liked the app, amazing service, trying the best to help you, especially Maxine done all the hard work for me with sourcing products
Glad we can help you. We are always devoted to offer the best service and help every drop shipper. Have a nice day!
Thanks so much Alan for your help and for your advice and TIPPS. I will do so, as you advised me. I hope it gets resolved quickly.
The customer service is amazing! I had an inquiry regarding some SKUs and my rep, Sita Cui, was able to assist me in a quick and efficient manner.
I was really satisfied with the customer service. Customer service Agent Cheria was great in helping me with my problems and they were fixed very fast. She is always very quick to respond to my messages and helps me with a lot of my questions. Very professional work style; communication with her is very clear.
Worst shipping times, orders beeing dispatched afer 3 weeks!! Don't recommend!
Cheria helped me to get all my answers about the specific product and disappeared my confusion faster than expected.