Reviews (8,405)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, suitable for e-commerce beginners, and offers efficient order processing and delivery. Merchants appreciate the wide selection of competitively priced products and the personalized support from assigned agents, which contribute to business growth and diversification. Despite occasional needs for fine-tuning, the app's robust tools and features effectively meet merchant needs.

June 11, 2022

100% a much better service that Ali Express. Customer service is always there and ready to Live Chat with you. Had to contact them about a new variant for a product I wanted to sell and Sveta from customer service found the variant for me, and had the team working to list it right away!

DeskFlair
United States
4 months using the app
May 3, 2020

This app make our ordering process easy and quick. I like most of the products there and great help from the team support.

Angelsongbird
United States
4 months using the app
CJDropshipping replied May 4, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 3, 2023

Cjdropshipping has made my Shopify experience so easy. I also want to give a shout out to my customer service representative Paulo. He was very kind, quick and responsive to my needs.

KevinIsaac
United States
4 months using the app
June 21, 2023

Like every starting business, there is always some hic-cups that comes along the way while learning the system and processes. I was lucky to find Rebecca who helped me with my questions and identify and guide me to solve my problem with an order that was sourcing but it went to CJdropshipping instead of the correct vendor that had the product. So far I have a pretty good experience with the service every time I need something.

BeyondTheHorizonEnenterprises
United States
4 months using the app
February 26, 2021

Very Fast Shipping, awesome customer Service, fast response. Best THINGS What a dropshipper can have!

ScopyEarDE
Germany
4 months using the app
CJDropshipping replied February 28, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 1, 2022

Does everything you need to completely operate your ecommerce store. Also, unlike most suppliers, they offer 24/7 support chat!

HugRings
Czechia
4 months using the app
January 20, 2023

Very good conersation with Cheria! Fast helping!
Thank you!

AUSRIF
Austria
4 months using the app
Edited July 28, 2023

CJ is incredibly user-friendly and caters to all my needs as a small team, including sourcing, shipping, and managing inventory in overseas warehouses. It has saved me a tremendous amount of time. Shelly from customer service is exceptionally professional. Every time I encounter an issue, I reach out to her, and she consistently provides efficient, enthusiastic, patient, and knowledgeable solutions.

Soulfiy
United States
4 months using the app
June 11, 2020

I would like to compliment my Private Agent, Blandine Wang. She is extremely polite, helpful and professional! Responds very promptly! Unlike other dropshipping agents that I have used before. Thank you Blandine!

Shopbeep
Singapore
4 months using the app
CJDropshipping replied June 11, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited February 21, 2020

The Agent Gringer is a verry good agent! I can only recommend him! He made my day! CJ Dropshipping is very competent and helpful!

GiantDeals24
Germany
4 months using the app