Reviews (8,405)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, suitable for e-commerce beginners, and offers efficient order processing and delivery. Merchants appreciate the wide selection of competitively priced products and the personalized support from assigned agents, which contribute to business growth and diversification. Despite occasional needs for fine-tuning, the app's robust tools and features effectively meet merchant needs.

May 12, 2023

This is the first time I am dropshipping with some friends. We were surprised that as soon as we registered we already had an agent assigned to us: Layla Long. We have been asking her a lot of questions and she has helped us with everything, even making recommendations, so we are very happy and motivated to continue with this adventure.

WILDFLOPS
Spain
4 months using the app
June 26, 2023

i recommend this app to others because it makes dropshipping much easier and simpler, they have ton of great products to choose from at great prices. Not to mention the wide variety of shipping options. Their customer service is also top, my agent BIRD is a great agent who helps me when i have trouble or concerns, he makes sures I can get the best prices for every product and its their 24/7 to help me, he is also a very reliable agent that responds very quickly! I give this app a 8.5/10

wowflame
United States
4 months using the app
July 5, 2022

Really happy with June, she sourced my product within 5hours, she was really helpfull and very patient with all my requests and amendment, she did a great job. BIG! thank you to you June!!! x

Baby Cuppy
United Kingdom
4 months using the app
December 9, 2020

Je suis très heureuse de travailler avec VIVIAN. Elle est toujours la pour répondre à mes questions et resourdre les problèmes.

domcozy
France
4 months using the app
CJDropshipping replied December 10, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 9, 2021

I'm new in Cjdropshipping, from the beginning i saw :
Good communication , good service, eveything is alright. Thank you

Solviy™
France
4 months using the app
CJDropshipping replied May 9, 2021

Thank you for your feedback! Your approval is our motivation.

April 1, 2021

Great job from my agent Hugo, managed to source products for me at a competitive pricing! Hugo and his team also helped me with my order fulfillment issues, Good experience with CJ.

Kart Zip
Malaysia
4 months using the app
CJDropshipping replied April 1, 2021

Thank you for your feedback! Your approval is one most important reason for our continuous improvement.

May 12, 2023

I am new to dropshipping and I had a great experience working with my personal agent Lea zhang at CJ Dropshipping. She provided excellent customer service and was very helpful in clearing my doubts and issues. Highly recommend!"

God's Eye
Canada
4 months using the app
June 27, 2023

Cj is a good company that has a lot of choices. But most importantly is the support. Luna Li is my personal agent and she is very helpful so far that everything i need she's there for me to help.

Thanks all and Luna Li!

Seda - Smooth Skin Creator
Greece
4 months using the app
April 5, 2023

I had Alan Yang help you get a verification code for my emails and I had entered it in wrong. He was quick and helpful. I had other agents try and but weren’t able to.The man deserve a raise.

Fitanious
United States
4 months using the app
September 13, 2022

Fantastic support! If you have a question or get stuck somewhere, they are always there for you, thanks Remi.

Glamourattraction
Sweden
4 months using the app