Reviews (8,409)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, suitable for e-commerce beginners, and offers efficient order processing and delivery. Merchants appreciate the wide selection of competitively priced products and the personalized support from assigned agents, which contribute to business growth and diversification. Despite occasional needs for fine-tuning, the app's robust tools and features effectively meet merchant needs.

May 12, 2023

I am new to dropshipping and I had a great experience working with my personal agent Lea zhang at CJ Dropshipping. She provided excellent customer service and was very helpful in clearing my doubts and issues. Highly recommend!"

God's Eye
Canada
4 months using the app
June 27, 2023

Cj is a good company that has a lot of choices. But most importantly is the support. Luna Li is my personal agent and she is very helpful so far that everything i need she's there for me to help.

Thanks all and Luna Li!

Seda - Smooth Skin Creator
Greece
4 months using the app
April 5, 2023

I had Alan Yang help you get a verification code for my emails and I had entered it in wrong. He was quick and helpful. I had other agents try and but weren’t able to.The man deserve a raise.

Fitanious
United States
4 months using the app
September 13, 2022

Fantastic support! If you have a question or get stuck somewhere, they are always there for you, thanks Remi.

Glamourattraction
Sweden
4 months using the app
January 7, 2023

I love CJdropshipping. Very nice customer experience and extremely fast customer support Robert Yang served me very well.

Laundryboss
Sweden
4 months using the app
April 8, 2023

Anne was very helpful and supportive, any time i ask for help she is there to help and try to support my business with an possible ways

Tjaraty
United Arab Emirates
4 months using the app
February 27, 2021

Have good experience with CJ so far. My agent Fiona is really responsive & helpful. The company has been transparent & open communicating

Gardening Orbit
United States
4 months using the app
CJDropshipping replied February 28, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 19, 2021

CJ Dropshipping simplifies a lot of things and helps me worry less about procedures and more about actually running my business. They are super easy to deal with, great communication, and trustworthy. Highly recommended!

Dogz Nation
Greece
4 months using the app
CJDropshipping replied February 20, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 25, 2020

I am very happy I found this app. It adds color to my store and my life. Whatever product you desire to deliver to your customer's doorstep, CJDropshipping will ship it there quickly for you, and the delivery times are crazy fast. You won't regret it. I have zero problems with the app; support always replies on time. Every single agent always goes above and beyond. In essence, their consistently pleasant and positive attitude makes the whole process so much easier. It's the best customer support service I've ever experienced in my life again, thanks!

V-endy
United States
4 months using the app
CJDropshipping replied April 26, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 28, 2021

I have been using Cj for two months now and it's amazing! Lena Jin (my agent) is incredibly helpful and very quick and efficient responding and sorting things out. Have had 0 complaints about quality in over 200+ orders and lead times have been around 8 days to UK. Brlliant!

Rover Clean
United Kingdom
4 months using the app
CJDropshipping replied January 29, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!