Reviews (9,539)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

January 29, 2023

Whalen is so amazing and patient with me. they have took the time to send me links for helpful products for my website. i am very thankful for Whalen and they are amazing at there job

Visionary Aid
Australia
4 months using the app
November 25, 2023

Thanks to Bin Han. Extremely patient with my query.

Pawsfectopia
Australia
4 months using the app
April 25, 2022

i use cjDropshipping daily and am extremely satisfied with the customer service. I must highlight the performance of Wendy Yuan at this point. She is always helpful and very fast in her work. Fortunately there are employees like her

Lacinio
Germany
4 months using the app
CJDropshipping replied April 25, 2022

Thank you for your feedback! Your approval is our motivation.

February 4, 2023

As soon as I want to know something, my agent is always there for me.
Top service and great communication.

Thank you
Chris Ou

ALLDAYFIX
Switzerland
4 months using the app
July 20, 2023

I had the pleasure of collaborating with CJ Dropshipping to help my online store, 'Saturn,' grow and thrive in the competitive e-commerce market. I was deeply impressed by the professionalism, competence, and dedication of the agent who assisted us throughout the journey, Saturn Wang.

From the beginning, CJ Dropshipping proved to be a cutting-edge platform with a wide range of high-quality products, efficient logistics, and advanced technology that significantly simplified operations management. However, it was the assistance provided by Saturn Wang that made all the difference and made our experience truly exceptional.

Saturn Wang demonstrated competence and friendliness from the very first contact. He carefully listened to our needs and offered personalized solutions to fit our specific market niche. He showed a deep understanding of the industry and provided valuable advice on product selection, marketing strategies, and tactics to optimize conversions.

One of the features I appreciated most about Saturn Wang was his prompt response and attention to detail. Whenever we had questions or doubts, he was ready to respond with clarity and completeness, guiding us through every step of the process. Thanks to his invaluable guidance, we avoided numerous mistakes that we could have made without his expert assistance.

Furthermore, Saturn Wang proved to be a true partner, working diligently to ensure our orders were processed and shipped promptly. He kept us constantly informed about the status of our shipments and helped us efficiently and professionally handle any issues or delays.

Thanks to the help of CJ Dropshipping and especially Saturn Wang, our store 'Saturn' has seen a significant increase in sales and customer satisfaction. The dropshipping service has become much simpler and has allowed us to focus on business growth strategies.

In conclusion, I highly recommend CJ Dropshipping to all entrepreneurs seeking a reliable and competent partner to improve their e-commerce endeavors. Saturn Wang's support was instrumental in our success, and we would not hesitate to collaborate with him and CJ Dropshipping in the future. Thank you sincerely for the excellent service provided to our 'Saturn' store!

Saturn
Italy
4 months using the app
March 13, 2023

Agent Ken from CJ Dropshipping was fantastic! He was quick to respond to all of my inquiries and provided thorough and helpful answers to all of my questions. I really appreciated his efficiency and expertise. I would definitely recommend working with Ken and the team at CJ Dropshipping for their excellent customer service.

PackAndTrip
United Kingdom
4 months using the app
November 2, 2023

Great costumer service! Highly recommend. So quick response and help. Thank you to my personal agent Sena Yang, she is amazing. Always finds solutions!

Babyseler.no
Norway
4 months using the app
December 31, 2020

Excelente app, fácil y rápida de configurar y muy fiable. Excelente servicio al cliente, me ha servido muchísimo de ayuda y he aprendido muchas cosas gracias al personal.¡ Gracias Shicharl !

SingularTrend
Spain
4 months using the app
CJDropshipping replied January 4, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited August 5, 2020

Excellent service.
Intuitive app
I was very well attended by Bonnie Chen. Congratulations!!!
I hope to use more and more!

Global Buy
Brazil
4 months using the app
CJDropshipping replied August 6, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 19, 2023

This is the first time I have written a review for CJs but the service I received from Kaycee Chen was excellent, quick response and everything ! I have been struggling with so many issues but I am lucky that kaycee contacted me Kaycee answered all my questions and also recommended products to me thanks cj droop shipping for agents like this

Adixus
United States
4 months using the app