Reviews (8,409)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, suitable for e-commerce beginners, and offers efficient order processing and delivery. Merchants appreciate the wide selection of competitively priced products and the personalized support from assigned agents, which contribute to business growth and diversification. Despite occasional needs for fine-tuning, the app's robust tools and features effectively meet merchant needs.

February 22, 2022

Cristina Chen is a fantastic agent. She helped me lot's of times. Also I am very happy with CJ's service. Their delivery time is fast and they are always happy to help.

Gemocraft
United Kingdom
3 months using the app
CJDropshipping replied February 22, 2022

Thank you for your feedback! Your approval is our motivation.

December 28, 2020

The app is pretty good, I think that "customer" service (or rather) user service is the best part. Great app!

Yalit
Mexico
3 months using the app
CJDropshipping replied December 28, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 23, 2020

Blandine has been an amazing help to me even though i was newer to cj dropshipping she helped me enormously and everything is much faster than I thought on CJ , big thanks to my agent though she answered all my questions i had and i look forward to working with her.

Lumina mirror
Canada
3 months using the app
CJDropshipping replied May 24, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 16, 2020

Nice app and service. But my best experience is with my agent Blandine Wang. Super profissional, quick response, super help and honest which I value a lot. I have had many agents but none like Blandine. Thank you very much! :)

Jayr
Portugal
3 months using the app
CJDropshipping replied December 17, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 18, 2021

I have had a very positive experience with CJDROPSHIPPING because of my agent Lucy! She is always doing her best to make sure my stores run smoothly. She goes above and beyond to help me, always answers quickly, helps me come up with creative ways to problem solve, etc! Overall great service and great experience!

Kamaji Co.
United States
3 months using the app
CJDropshipping replied November 18, 2021

Thank you for your feedback! Your approval is our motivation.

March 30, 2023

I had a question about an order and Bonnie Gu was very helpful in answering all my questions. It's nice to be able to speak to an agent whenever questions arise.

Portraits by NC
United States
3 months using the app
December 9, 2020

This is the best dropshipping app there is. Cjdropshipping provides high quality customer service, and the staff is always attentive when I have a question. My personal agent, Yuki, has been the best of help to me along the way, and I couldn't pursue my business without her. She is definitely one of the best staff members at cj, and I highly recommend working with her. I rate this app/site a 10 out of 10. Nothing compares.

Glare & Company
United States
3 months using the app
CJDropshipping replied December 10, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 8, 2023

The support for CjDropshipping was great. Eliana Ho answered all my questions fast. I am happy with CjDropshipping.

SandyFlows
New Zealand
3 months using the app
February 27, 2023

Great service.. so fast and accurate response by Miya Huang!! She helped me to identify the best shipping method!

Lucid Berries
Qatar
3 months using the app
May 1, 2023

Good platform with lot of features ! Even the chat assistance is top notch ! Thanks to Ken Yang for my SKU issue

SmartzLife
France
3 months using the app