Reviews (8,405)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, suitable for e-commerce beginners, and offers efficient order processing and delivery. Merchants appreciate the wide selection of competitively priced products and the personalized support from assigned agents, which contribute to business growth and diversification. Despite occasional needs for fine-tuning, the app's robust tools and features effectively meet merchant needs.

May 12, 2023

Très bon service, réactif, je recommande ! J'utilise CJ et mon agente "Vita" est très pro et proactive

Project Body Fit
France
4 months using the app
May 8, 2023

Ken was such a big help with my product issues. Much appreciated the service and the wide product range they offer.

RAVEWAVEHANDFANS
Australia
4 months using the app
Edited April 27, 2023

The fastest and friendliest support. Helps me with answers to my dumbest questions at any time of the day or night. Thank you, Diana!

Anytoyz
United States
4 months using the app
June 9, 2022

A very good app with great customer service. CJ should ensure faster shipping compared to other providers.

davabuy
Germany
4 months using the app
June 19, 2023

I would like to express my gratitude for the exceptional service provided by Agnes Fang. Her assistance has been invaluable in helping me navigate and make the most out of the CJdropshipping platform. I am thoroughly satisfied with her professionalism, prompt responses, and willingness to go the extra mile to send me the information.

Dystinctive
Belgium
4 months using the app
June 10, 2021

Annie, you have excellent customer service skills. Without a doubt, the best agent I've ever spoken with. As she explained everything step by step, all of my problems and fears were resolved.

Calametick
United States
4 months using the app
CJDropshipping replied June 10, 2021

Thank you for your feedback! Your approval is our motivation.

July 11, 2023

I've been using the CJDropshipping app, and it has been a game-changer for my business! The app is incredibly user-friendly, with a seamless order fulfillment process and a wide range of high-quality products. The support team, especially Cherry Xu, has been exceptional - responsive, helpful, and ensuring a smooth experience. Highly recommend CJDropshipping app, and kudos to Cherry Xu for providing excellent assistance! ⭐⭐⭐⭐⭐

My Store
Malaysia
4 months using the app
March 23, 2023

Angel was amazing and helped me know what to do with the dropshipping and how to understand more of what I was doing.

Sapphire
United States
4 months using the app
November 23, 2020

A great app. Very helpful for dropshipping. Customer service is responsive and fast. Thank you my agent Danielle.

UNYEE JEWELRY
Hong Kong SAR
4 months using the app
CJDropshipping replied November 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 23, 2021

I use this app to source and fulfil orders, it is still early days but so far everything is working great, Mango Fu has been helping me with my orders and enquires, Her response time is very fast/reliable and her responses are detailed and well written. happy with the service!

Comfort Creative
Australia
4 months using the app
CJDropshipping replied September 24, 2021

Thank you for your feedback! your approval is our motivation.