Reviews (8,417)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, suitable for e-commerce beginners, and offers efficient order processing and delivery. Merchants appreciate the wide selection of competitively priced products and the personalized support from assigned agents, which contribute to business growth and diversification. Despite occasional needs for fine-tuning, the app's robust tools and features effectively meet merchant needs.

October 30, 2020

J’ai commencé à utiliser cette application récemment. A date tout va bien et mon agent est super gentille. Elle s’appelle Catherine et elle m’aide à accomplir ce dont j’ai besoin. Elle est très répondante au message et n’hésite pas à me donner des conseils pour m’améliorer. Superbe service de sa part.

Halloweenpartycentral
Canada
3 months using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 24, 2023

CJ Dropshipping is an excellent platform for Dropshipping and Ecommerce, their service is very complete. but above all, it is their support that is exceptional, especially Lydia who accompanied me until the publication of my shopify store. thank you, 5 stars well deserved

CéphalProtect ™
France
3 months using the app
Edited January 11, 2020

CJDropshipping is perfect, they are very responsive and professional.
The agent with whom I work quickly answered all my questions and she helped me a lot.
I highly recommend CJDropshipping

Innovant shop
France
3 months using the app
December 29, 2020

I love CJ Dropshipping. They have friendly people and always willing to help. I like working with Gina, she is sweet and fun to talk to. I would recommend CJ Dropshipping.

Workout Gainz
United States
3 months using the app
CJDropshipping replied December 29, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

Edited January 7, 2023

Really recommend, i contacted them on whatsapp and they reply within a minute , thank you Zoey you are a problems solver !!!!!!

SL Home
United Kingdom
3 months using the app
June 24, 2022

I very pleased of the prompt reply and help form Bonnie Gu. Awesome service... Love guys............

trendMART
United States
3 months using the app
January 25, 2022

I would like to thank here the Cristina from the CjDropshipping support team. She was of so much help.

IDoGringo
United States
3 months using the app
CJDropshipping replied February 7, 2022

Thank you for your feedback! Your approval is our motivation.

April 9, 2020

The service is very good, they are Profesionals, reagents, friendly and good advices. I recommend them

K-PRISS
France
3 months using the app
August 21, 2020

I am very satisfied, with CjDropshipping my team and I would like to underline the seriousness and thoroughness of the agents who have been assigned to us: Joyce Zheng & Jiessie Li.

The baby travellers
France
3 months using the app
CJDropshipping replied August 23, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited December 22, 2022

An excellent platform, they keep in touch with you constantly, they assign you your own agent who is available 24/7 and the application is quite intuitive.I would like to clarify that my personal agent named Angel is very kind and has resolved all existing doubts.

HoodieBuy
Spain
3 months using the app