Reviews (8,417)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, suitable for e-commerce beginners, and offers efficient order processing and delivery. Merchants appreciate the wide selection of competitively priced products and the personalized support from assigned agents, which contribute to business growth and diversification. Despite occasional needs for fine-tuning, the app's robust tools and features effectively meet merchant needs.

May 20, 2023

Perfect Customer Service!
I had a big problem and tried to solve it by my own, but I didn't make it.
Michelle Luo my problem quick and immediately!

PriceFlash
Austria
3 months using the app
September 11, 2021

they are amazing product sourcing solution, their customer service is top notch especially impressed with NIKKI ZHANG from customer support team, she really helped me today

Zlash Store
United Kingdom
3 months using the app
CJDropshipping replied September 13, 2021

Thank you for your feedback! your approval is our motivation.

November 19, 2020

I choose CJ Dropshipping for my business. Very professional and Fast. Thanks to my agent Irene Hu! Awesome!

Oplusity
United States
3 months using the app
CJDropshipping replied November 19, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

July 1, 2020

I am very happy to work with Cole. He is giving me very good support. I hope to have a long successful relationship. Thank you very much.

ScarfFan
United Kingdom
3 months using the app
CJDropshipping replied July 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 30, 2022

I’m happy to work with CJ Dropshipping and my Agent Shicharl she is very helpful and fast to resolve issues.
They have great support Service very good for start ups and they have many range of product choices they resolve issues very fast
The app is amazing i fully recommend it.

Kayluz Home
United Kingdom
3 months using the app
May 16, 2023

I am new to CJDropshipping so I was a bit struggling at the start and Kitty Luo has been supporting and helping me a lot with solving my issues and giving answers to my questions. I think it is a good idea for CJDropshipping to assign a personal agent for all the users and I want to say that I am lucky to have Kitty Luo as my personal agent. I appreciate your help :)!

STRAPrism
Australia
3 months using the app
March 4, 2023

I like the way the CJ team is supportive, very quick replies and help in resolving any issues. Thank you Jesse for your service

Gripster™
Germany
3 months using the app
Edited May 5, 2023

Very satisfied. Every question is answered and help is given everywhere. I become Update about my products.
Thank you Carman

ForKidis
Austria
3 months using the app
April 3, 2023

Ayden service was excellent,Successfully helped me to solve my problem,And cj really functions well, perfect for the seller

ILOVE
China
3 months using the app
January 9, 2023

Rebecca was very helpful. We got a quick answer with clear instructions. Thank you so much for your help. Very good customer services so far. Very satisfied.

Camelo
Canada
3 months using the app