Reviews (8,417)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, suitable for e-commerce beginners, and offers efficient order processing and delivery. Merchants appreciate the wide selection of competitively priced products and the personalized support from assigned agents, which contribute to business growth and diversification. Despite occasional needs for fine-tuning, the app's robust tools and features effectively meet merchant needs.

December 29, 2022

Have only had good service with CJ. last customer agent Saturn went above and beyond to assist. Thankyou :)

ZigZag Store
Australia
3 months using the app
March 7, 2023

Special thanks to Sveta, helping my with fast answers and High Quality information that help me grew faster!!

MommyAndMeCushions
Germany
3 months using the app
January 30, 2023

really great site, very satisfied from their service and cost, staff top and great experience, top Ruth.

P A T O Z
Italy
3 months using the app
November 14, 2020

CJ dropship has excellent customer service. the agents on the online chat were helpful, polite and patient. They answered my questions one by one and helped solve all my issues. On top of that, they have a huge variety of product selection and multiple warehouses across the globe. Not to mention they provide fast shipping worldwide at a decent price. All in all, a very good fulfillment and sourcing company. I would highly recommend CJ to anyone doing dropshipping, even when you have no MOQ.

Furly Curly
United Kingdom
3 months using the app
CJDropshipping replied November 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 2, 2022

Good prices, good service, Aketa was super helpful. Highly recommend and regret not finding this app sooner.

My Zen Temple
Canada
3 months using the app
March 27, 2023

Talisa Chou was amazing in helping me with my first order. She was great at helping me edit the order and fulfil the item. Will definitely use her again. Thankyou

Voirly
United Kingdom
3 months using the app
January 15, 2023

I have Robert Yang as an agent and I am very satisfied. I always get an immediate response and help with any problem.

Things2Get
Germany
3 months using the app
March 2, 2022

Can't say enough good things about the customer service. Truly exceptional and i honestly recommend CJ Dropshipping for an easy experience

EZ LANYARDS
United States
3 months using the app
CJDropshipping replied March 3, 2022

Thank you for your feedback! Your approval is our motivation.

October 5, 2020

Service is really great and fast. Always if i have a questions, the customer support helps me !!!!!!

shopisence
Germany
3 months using the app
CJDropshipping replied October 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 23, 2021

Phoebus was very fast and helpful to my questions. Hoping all agents at CJ are fast, communicate well and attentive to detail. Thank you.

Olidoggy
United States
3 months using the app
CJDropshipping replied February 23, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!