Reviews (8,417)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants praise the app for its exceptional customer service, highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, suitable for e-commerce beginners, and offers efficient order processing and delivery. Merchants appreciate the wide selection of competitively priced products and the personalized support from assigned agents, which contribute to business growth and diversification. Despite occasional needs for fine-tuning, the app's robust tools and features effectively meet merchant needs.

Edited July 19, 2021

Very fast, very serious, very integrated with my wishes. I hope to make business again with CJ, because they are able to follow and answer in very short times. I thank Mrs Helen and Mr Collin. Very important to have a person who is always at your disposal!!!!

facilitate-your-life
Italy
3 months using the app
CJDropshipping replied July 19, 2021

Thank you for your feedback! Your approval is our motivation.

May 1, 2020

I used this app for my drop shipping service. Fast Response, Helpful and nice supports are important for me.

Gamaro X
Malaysia
3 months using the app
CJDropshipping replied May 3, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 4, 2021

this app help me a lot for make money easy to use and you have a support 24/24h very nice thanks CJdropshipping you are the best

Muller Brico
Italy
3 months using the app
CJDropshipping replied August 4, 2021

Thank you for your feedback! Your approval is our motivation.

November 22, 2021

I'm having a great experience with CJ. They have a great costumer service. Thank you Bucky Zhang for your help!

RayofshineBoutique
Romania
3 months using the app
CJDropshipping replied November 23, 2021

Thank you for your feedback! Your approval is our motivation.

February 21, 2020

I've been using CJ dropshipping for a month now and so far they have been really helpful despite of the on-going health crisis. What I like about CJ is you have your own agent that helps out with all your dropshipping needs. My agent Irene Hu, is very very professional and well-spoken. She tries her best to provide a solution to my dropshipping problems. I highly recommend CJ especially if you are just starting and wanted to create a brand. Kudos to all the people at CJ.

Kryzeus
United States
3 months using the app
Edited June 3, 2023

Great support from Sulee Li. She helped guide me through the order customization process and provided me with alternatives to resolve order missing information! I am grateful to Sulee— much love to her.

Bruce Lin has helped give me the updated tracking information of the local carrier and resolve undelivered orders!

Supawo
United Kingdom
3 months using the app
Edited July 20, 2020

Really like to work with CJ Dropshipping! My agent is kind and always try to help me the maximum she can. I recommend this app, a good way to the success :)

Bago Store
France
3 months using the app
CJDropshipping replied July 20, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 10, 2023

My agent name is Brian. He help me with all my questions. Very happy with his service, he was very patient with my questions.

Rachid Laafou
Italy
3 months using the app
July 24, 2023

Ryan Chen: is the best help ever he is the man he should get pay rise did the good job cjdropshipping.

Wattrel Home
New Zealand
3 months using the app
August 11, 2020

This app is amazing, High quality service and shipping!
Grace Li from the support team help me a lot 1 on 1 with everything I asked him.
He solved all my problems and problems/questions I had!
Very fast response and supportive!
Thank you CJDropshipping and Grace Li from customer service!

Gmicko
France
3 months using the app
CJDropshipping replied August 11, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!