Reviews (8,392)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

March 19, 2023

EXCELLENT customer Service!!! Thank you Sita for helping
me everytime I need , she’s very fast and good and answer to ALL my questions!!!❤️ P.S.You’re the best!

Naiade
Italy
3 months using the app
November 29, 2021

This is my GO-TO when it comes to dropshipping. The customer support is amazing. The shipping times are super cheap, and soo much faster than aliexpress. My agent Mango Fu is awesome, she makes sure I'm happy with their services and actually does make changes when I ask. I highly recommend them!

Rubino
United States
3 months using the app
CJDropshipping replied November 30, 2021

Thank you for your feedback! Your approval is our motivation.

August 27, 2021

Cjdropshipping is an excellent platform for anyone looking to get into Dropshipping. Nikita has been extremely prompt in addressing my questions and concerns, and in record time. Thank you!

Leaky Weeks
Canada
3 months using the app
CJDropshipping replied August 29, 2021

Thank you for your feedback! your approval is our motivation

May 18, 2021

Great job they do. And the service from Hugo Hu and Joyce Zhen is excellent. I recommend it. It's really serious work.

Rocky Electro
Spain
3 months using the app
CJDropshipping replied May 18, 2021

Thank you for your feedback! Your approval is our motivation.

Edited February 22, 2023

I recently had the pleasure of interacting with Mary Li from customer support, and I must say, her level of service was outstanding. From the moment I contacted her, she was incredibly helpful and went above and beyond to ensure that my issue was resolved in a timely and efficient manner.

Mary demonstrated a deep understanding of the product and was able to quickly identify the root cause of my problem. She patiently explained the solution to me and made sure that I was completely satisfied before ending the conversation.

What impressed me most about Mary was her professionalism and her genuine concern for my satisfaction. She treated me with the utmost respect and made me feel like my issue was her top priority. I can honestly say that Mary is one of the best customer support representatives I have ever had the pleasure of working with.

In summary, Mary Li is an exceptional customer support representative who takes her job seriously and goes the extra mile to ensure customer satisfaction. Her professionalism, expertise, and dedication to her work make her an invaluable asset to any organization. I highly recommend Mary to anyone in need of quality customer support.

ChavelFashion
France
3 months using the app
March 13, 2023

Had a few questions about shipping and sourcing and the agent "Ceci" had clear, and very quick responses! Easily answered my questions, Thank you Ceci!

TheSeasonalTrends
United States
3 months using the app
June 29, 2023

There customers support is real helpful especially Cristina, she has been very helpful and extremely patient with me.

IFIN M
United States
3 months using the app
September 1, 2021

I had a few smaller problems in the beginning, but the support team did a great job managing them. I am very pleased with my new Agent Lucy Lui. She did a great job helping me out with the products search, etc.

Slim-Clips™
Germany
3 months using the app
CJDropshipping replied September 1, 2021

Thank you for your feedback! your approval is our motivation.

August 18, 2020

Perfect support, my personal agent Cassiel was very helpful. I had a problem for the packaging of my product, together for several days we looked for solutions.Very available. Thank you so much.

Kenza Taylor
Belgium
3 months using the app
CJDropshipping replied August 18, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 19, 2021

Vanessa is responsible,instant support and solving the issue fast. So far so good. Lets look forward to the next stage.

littlepetcare
Malaysia
3 months using the app
CJDropshipping replied June 20, 2021

Thank you for your feedback! Your approval is our motivation.