Reviews (8,395)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

September 1, 2021

I had a few smaller problems in the beginning, but the support team did a great job managing them. I am very pleased with my new Agent Lucy Lui. She did a great job helping me out with the products search, etc.

Slim-Clips™
Germany
3 months using the app
CJDropshipping replied September 1, 2021

Thank you for your feedback! your approval is our motivation.

August 18, 2020

Perfect support, my personal agent Cassiel was very helpful. I had a problem for the packaging of my product, together for several days we looked for solutions.Very available. Thank you so much.

Kenza Taylor
Belgium
3 months using the app
CJDropshipping replied August 18, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 19, 2021

Vanessa is responsible,instant support and solving the issue fast. So far so good. Lets look forward to the next stage.

littlepetcare
Malaysia
3 months using the app
CJDropshipping replied June 20, 2021

Thank you for your feedback! Your approval is our motivation.

July 17, 2023

Just been chatting with Sveta at CJdropshipping to sort out issues with 2 different problems. Sveta was very quick and most helpful in getting me the answers. Thank you Sveta.

The Daisy Love
Australia
3 months using the app
May 17, 2023

Good assistance service from "Jolee Gong" with fast responding :)
overall Cj has a fast respond time

bayo
United Kingdom
3 months using the app
September 13, 2020

CJ offers a great service, including faster shipping. Integrates well with Shopify. My agent, Cassie, has provided excellent service in answering my questions - fast and responsive. I look forward to testing CJ's other services as well. I would recommend CJ.

Tacit Beauty
Australia
3 months using the app
CJDropshipping replied September 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 3, 2020

Park from the CJ team was quite helpful to answer my questions and looking forward to working with them closely!

Wishful Paws
United States
3 months using the app
CJDropshipping replied June 3, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 25, 2023

Brilliant service and extremely supportive customer services. Especially, my agent Loker Wang. All my questions have been answered with professionalism and solutions.

MAISON Allure
United Kingdom
3 months using the app
May 5, 2023

Excellent customer support team. If I need help there’s always someone who answer all my questions very quickly. Personal thanks to Sita Cui, who is very kind person and help me to find all information that I need.

Charmionsa
Netherlands
3 months using the app
May 19, 2023

Fionnula is a very good partner of CJ to speak to, helped me a lot ! I got everything I asked for and she replied very fast. Good job !

Grunus
Germany
3 months using the app