Reviews (7,959)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this platform for its wide product range, competitive pricing, and efficient shipping. Its seamless integration with e-commerce platforms simplifies order management and product browsing. The 24/7 customer service is proactive in resolving issues, and additional services like product sourcing and custom packaging are available. Each merchant is assigned a personal agent, ensuring prompt service. The platform is recognized for its comprehensive services and efficient systems, making it a reliable choice for dropshippers.

November 18, 2021

Excellent customer service. The agent I worked with, Mandy Lu, was fantastic.
If you are looking to expand your business, I highly recommend CJ Dropshipping. Their customer service is excellent, and they are very reliable in all aspects.

Beryouma
France
2 months using the app
CJDropshipping replied November 18, 2021

Thank you for your feedback! Your approval is our motivation.

July 28, 2021

cj dropshipping is vera very good , since i started working with them , my business completely changed thank you CJ

Yelowish.NTL
Germany
2 months using the app
CJDropshipping replied July 28, 2021

Thank you for your feedback! Your approval is our motivation.

December 25, 2022

Henry from CJ gave me reliable information and answered questions promptly!

Thank you, Henry!!!!!!

MND Ventures
United States
2 months using the app
Edited December 27, 2022

support very helpful, the assistant Bruce lin helped me a lot, answered all my questions clearly and fastly, very happy of this support

LeSensor®
France
2 months using the app
November 5, 2020

I have been using CJ for the past few weeks and it has been such a great platform, Shaw Ye has been my assistant and he's there 24/7 to help me with anything, he is always so worried to help me and gets things done quickly I truly recommend CJ to all dropshippers out there, and if you want good attention ask for Shaw Ye :)

ShoppyToday
United States
2 months using the app
CJDropshipping replied November 9, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 10, 2020

Very quick and detailed help with pictures and detailed explanations special thanks to William Wei. The best live support i ever seen

Javlu
Germany
2 months using the app
CJDropshipping replied October 12, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

April 26, 2023

Hi, very satisfied with the service of cj, my agent Brian answers all my questions and helps me in my different steps.
I would recommend him.

Pregpeace
United States
2 months using the app
May 25, 2021

5 Stars for CJDropshipping, amazing team. My agent was Ella Liu and she was so so helpful. She helped me source such great products. We are going to be continuing to be doing work together and there are big things to come. Thank you to Ella and everyone at CJDropshipping

Tozotti
United Kingdom
2 months using the app
CJDropshipping replied May 25, 2021

Thank you for your feedback! Your approval is our motivation.

February 14, 2023

Turbo Wang, BEST AGENT! always willing to help me and does so effectively. Great service and quick response time

Exchanged Love
United States
2 months using the app
May 15, 2023

Murphy was really helpful and guided me seamlessly to place our first order. Great customer service and communication skills.

LePetBoutique
United States
2 months using the app