Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

March 7, 2023

Special thanks to Sveta, helping my with fast answers and High Quality information that help me grew faster!!

MommyAndMeCushions
Germany
3 months using the app
January 30, 2023

really great site, very satisfied from their service and cost, staff top and great experience, top Ruth.

P A T O Z
Italy
3 months using the app
November 14, 2020

CJ dropship has excellent customer service. the agents on the online chat were helpful, polite and patient. They answered my questions one by one and helped solve all my issues. On top of that, they have a huge variety of product selection and multiple warehouses across the globe. Not to mention they provide fast shipping worldwide at a decent price. All in all, a very good fulfillment and sourcing company. I would highly recommend CJ to anyone doing dropshipping, even when you have no MOQ.

Furly Curly
United Kingdom
3 months using the app
CJDropshipping replied November 15, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 2, 2022

Good prices, good service, Aketa was super helpful. Highly recommend and regret not finding this app sooner.

My Zen Temple
Canada
3 months using the app
January 15, 2023

I have Robert Yang as an agent and I am very satisfied. I always get an immediate response and help with any problem.

Things2Get
Germany
3 months using the app
August 4, 2023

i had a few questions about a product and one of the employees in my case it was winni who helped me out pretty well so the support is great

Luminstick
Austria
3 months using the app
March 27, 2023

Talisa Chou was amazing in helping me with my first order. She was great at helping me edit the order and fulfil the item. Will definitely use her again. Thankyou

Voirly
United Kingdom
3 months using the app
March 2, 2022

Can't say enough good things about the customer service. Truly exceptional and i honestly recommend CJ Dropshipping for an easy experience

EZ LANYARDS
United States
3 months using the app
CJDropshipping replied March 3, 2022

Thank you for your feedback! Your approval is our motivation.

October 5, 2020

Service is really great and fast. Always if i have a questions, the customer support helps me !!!!!!

shopisence
Germany
3 months using the app
CJDropshipping replied October 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 23, 2021

Phoebus was very fast and helpful to my questions. Hoping all agents at CJ are fast, communicate well and attentive to detail. Thank you.

Olidoggy
United States
3 months using the app
CJDropshipping replied February 23, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!