Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

August 11, 2020

This app is amazing, High quality service and shipping!
Grace Li from the support team help me a lot 1 on 1 with everything I asked him.
He solved all my problems and problems/questions I had!
Very fast response and supportive!
Thank you CJDropshipping and Grace Li from customer service!

Gmicko
France
3 months using the app
CJDropshipping replied August 11, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

March 22, 2023

I was wanting to get some ideas on what to sell for the recent holidays coming up and my agent Leila was very helpful! Cj Dropshipping is the way to go when selling online

InfraTech
United States
3 months using the app
Edited October 5, 2023

Whenever I have questions, Bruce Lin is very responsive, friendly, and approachable. Thanks for always helping!
Update: I had a wonderful experience again with Katy Wang. She was able to find a supplier for a specific product I asked and always ready to help to reach out to suppliers when needed. Great Job!

Grow Your Pantry
United Kingdom
3 months using the app
March 13, 2021

Great services, and nice team. The app is a time saver! Thanks CJ it's great working with you and make dreams come true.

julskin
France
3 months using the app
CJDropshipping replied March 14, 2021

Thank you for your feedback. CJ is always dedicated to offering better service and helping every dropshipper from start to success. Have a nice day!

July 31, 2023

Amazing app, with amazing customer service. Everything is made perfectly for dropshippers. Super great app

Locked n Safe
Mexico
3 months using the app
September 21, 2023

Winnie Liang was very fast responsive. I appreciate it

My Store
United States
3 months using the app
April 14, 2023

Bruce Lin helped me very quickly and patiently. there's really nothing to complain about. Very good customer service - that's what CJ is all about

LittleCaligraphicOfficalStore
Germany
3 months using the app
February 25, 2021

This is a great app to work with, I have a personal agent that I can ask all my concerns. Thank you Benson Bian.

MasterSealing 2.0™
United States
3 months using the app
CJDropshipping replied February 26, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 18, 2021

I used this app for an easier and fe aster way to get products up and running on my store. They provide you with a designated CJ Agent, who helps you gd et around the website and assists with any questions. FIONA was amazing and attentive! I'd be lost without her :)

Sharp Sense
United States
3 months using the app
CJDropshipping replied May 18, 2021

Thank you for your feedback! Your approval is our motivation.

March 1, 2021

I have been using CJ dropshipping for around a year now and I must say I have to give it all to my agent Yeri. She continues to give the best prices on products and has helped with any troubles extremely quickly. Highly Recommend!!!

ENTUNE
United States
3 months using the app
CJDropshipping replied March 1, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!