Reviews (9,075)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

August 4, 2023

I am delighted to share my experience working with my exceptional agent Niky . She unwavering support and dedication have been instrumental in the success of my business. It was evident that She possessed a profound understanding of the dropshipping industry.She guided me through the entire process of setting up my orders with remarkable expertise and efficiency.I am grateful for the peace of mind She has provided me with her exceptional service.

FSYSER
Spain
3 months using the app
June 20, 2023

Best Support ever!!! Thank you so much!

My agent Zoey did an excellent job and helped me a lot. Really appreciate that he answers immediately and very kind.

Highly recommend to everyone!

KatzenLiebeSJ
Germany
3 months using the app
October 13, 2020

agent estella is very good agent rien a dire sur le service a l'écoute franchement la meilleur , tout mes produit son vérifié

L'Instant Shooper
Réunion
3 months using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 2, 2021

I am using this app for 2 months. App is great designed but I have some problems with inoperable items, but I suppose that is because of suppliers. I am giving 5 stars just because my agent Fiona, she helps me a lot and solves all my problems.

Alzory®
United States
3 months using the app
CJDropshipping replied March 2, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 23, 2023

My agent Camilia Zhu was super helpful and swift with responding to me even at 3am. They have excellent support this is a great DS app

Opulent selections
United States
3 months using the app
October 22, 2020

I'm so glad I found my agent Bianca through CJ Dropshipping. She has been a delight to work with and so far the service has been solid from product quality to shipping. Definitely recommend!

AllThatGadgets
United States
3 months using the app
CJDropshipping replied October 23, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 11, 2020

Good logistics and extremely good customer service. I got connected with Louie Shang right when I started off at CJ and he helped me through it all. 10/10 ++++

Pawsessed
Norway
3 months using the app
CJDropshipping replied August 11, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 28, 2020

I was helped very good by my agent who explained everything to me about dropshipping and shipping large parcels as the different options regarding branding. Definitely recommend!

Misstyled
Netherlands
3 months using the app
CJDropshipping replied April 28, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

April 26, 2023

My agent is John, and I am very satisfied with him. Always on service and ready to help with everything.

Petmart Zone
United States
3 months using the app
September 14, 2021

My agent Colin Shao has been extremely helpful in all matters of questions and guidance!!! 5 big stars!

ComfyBelleCo
Denmark
3 months using the app
CJDropshipping replied September 14, 2021

Thank you for your feedback! your approval is our motivation.