Reviews (9,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

August 28, 2024

Ken was very helpful

Larife
United States
4 months using the app
October 7, 2024

Quick and professional, Ruth.

Jojoshop
Romania
25 days using the app
Edited October 2, 2024

Excellent support from CJ Dropshipping, the best in the Game
Angel Li
Damen Wang
Garrison Wong
Kristy Deng

Camille Milan
United States
28 days using the app
July 6, 2024

CJ i had good customer service from Marian cha it was helpful thank you

My StoreHHhh
United States
About 1 month using the app
July 15, 2024

Thank You Estella Wu for the unwavering support. keep up the the excellent services

Luni
Portugal
17 days using the app
July 30, 2024

Mandy communicated very well with me and answered all my questions clearly and thoroughly.

Selinia
Pakistan
About 2 months using the app
Edited June 10, 2024

What I like with CJdropshipping is they give you a personal agent, to whom you can talk if you have questions and if you need help solving some problems. My agents, Luciano and Fanny, helped me a lot with everything. They check the quality of the products which ensure me to deliver the best to my customers.

Their platform is easy to use. It has a feature that many platforms don't have : "the search by image". This tool is incredibly useful. Mostly if you sell in the fashion niche.

On top of that, the shipping times are quite good overall.

I greatly recommend, whether you are a beginner or a pro, you should give it a try.

Mebeks
France
3 months using the app
June 20, 2024

The support is helpfull every time. My last help was from Garrison Wong and he helped me very nicefull and patient with my problem. Very greatfull for using CJ.

Griestel
Germany
3 months using the app
June 1, 2024

must say the customer service I have received from Gildan has been excellent.
My request are always handled quick and efficient. She is very professional and takes care of business.
Definitely a great asset to cjdropshipping I have never been disappointed with her service

Vos Mode Atelier
Netherlands
3 months using the app
June 7, 2024

I Just asked some questions to Irena Huang and really she was very helpful and fast reply I can’t believe that there is someone knows what she do like her thank you so much Irena and definitely i will contact you again if i have more questions

iBOB-Shop
United States
3 months using the app