Reviews (9,365)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, quality products, and seamless Shopify integration, which boost profitability and efficiency. The user-friendly interface and diverse product selection simplify dropshipping management and expansion. Features like real-time tracking and efficient order management are highly valued. Exceptional customer service, including responsive personal agents who assist with supply chain and supplier issues, is also highlighted.

August 18, 2024

all good - my query was rapidly and efficiently solved

TarquinGroup
United Kingdom
About 1 year using the app
July 29, 2024

First time using this platform, and Im really new to this. But their service is exceptional. And Agent Charlie helps me a lot and gives me really practical suggestions for beginners like me. Really appreciate that.

FluffyCream
China
8 days using the app
July 11, 2024

LINCY is the best

I wanted to take a moment to express my utmost satisfaction and gratitude for the outstanding service provided by Lincy during my recent interaction with your customer care team.

Lincy's professionalism and dedication were evident from the beginning. She greeted me warmly and listened attentively to my concerns, demonstrating a deep understanding of the issues I faced. Her knowledge of your products and services was comprehensive, and she adeptly guided me through troubleshooting steps and solutions with clarity and patience.

What truly impressed me was Lincy's proactive approach to ensuring my satisfaction. She not only resolved my initial issue promptly but also took the time to follow up to ensure that everything continued to work smoothly. Her commitment to providing excellent customer service was evident throughout our interaction, making me feel valued and reassured as a customer.

In today's fast-paced and often impersonal customer service landscape, encountering someone like Lincy was refreshing. Her courteous demeanor, professionalism, and genuine concern for my needs left a lasting positive impression. I am confident that with representatives like Lincy, your company stands out for its commitment to customer care excellence.

Please extend my heartfelt thanks to Lincy for her exceptional service. She is undoubtedly an asset to your team and a prime example of what outstanding customer service looks like.

Luna Skin Care
Canada
4 months using the app
July 26, 2024

Very Good. My agent Flo helped me a lot with the communication and soucing stuff

Romantic Era
Hong Kong SAR
Over 1 year using the app
November 6, 2024

Hi, I received prompt and friendly service from Zoey. Much appreciated, thank you.

Ivy Grace Apparel
South Africa
1 day using the app
August 8, 2024

Give Alen a raise! He has been a great agent! Highly recommend.

GlowHaven Naturals
New Zealand
3 months using the app
August 6, 2024

CJ as usual doing a top job with assisting customers. Rami Wu - thank for your assistance today!

Soniyeh
United States
2 months using the app
June 25, 2024

When I first got into CJ it was very over whelming, but thanks to Kaycee Chen she made it much easier. Even when issues came up she was always there to help. I recently passed 100 orders on CJ and its all thanks to Kaycee. So grate full for her, she was quick to respond and even helped me when she wasn't feeling good. Thank you CJ and thank you Kaycee!!

SummerShop
United States
Over 1 year using the app
November 13, 2024

CJdropshipping service is amazing! Amy Huang is amazing to work with! I highly recommend! Super satisfied!

Candy
United States
1 day using the app
September 1, 2024

Bin Han always helps and solves the problems! Thank you!

revfresh
Estonia
26 days using the app