Reviews (9,089)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

September 5, 2024

Maria Deng is a very good person. CJ is lucky to have Maria Deng on his team. CJ is the very trusted plate form

Solvee
Canada
2 months using the app
June 5, 2024

Shinco Zhao is best manager I can imagine!
I am starting dripshipping these days after monrhs of passionate waiting, as I was hacked...
Now anytime I have a question, he is immediately there to answer and giving good solutions! I am very grateful to that full sercice- thank you!!!

lebensstilonline
Germany
9 months using the app
Edited June 27, 2024

So far my experience with CJ is Great. Customer service here is one of the best in the industry. Today I had Sveta helping me. She answered all my questions quickly and accurately. Also, Bellica and Zoey were Super helpful and very patient with me. When you work with a company like this that has amazing customer service available 24/7, that means a lot. I recommend CJ Dropshipping to any serious entrepreneur or company. Thank you, CJ Team: Sveta, Bellica, and Zoey

BrillasTU
United States
21 days using the app
July 15, 2024

Great service, i was attended by Ken and he was so kind and resolve all my doubts

Delphia
Spain
28 days using the app
May 27, 2024

I have been working with Skye for several months for my dropshipping business, and I am extremely satisfied with his service. Here are a few points that deserve to be highlighted:

Professionalism and Responsiveness: Skye is always available and responds quickly to all my questions and concerns. His professionalism is impeccable, and he handles every order with great attention to detail.

Quality and Reliability: The products provided are of high quality and match the descriptions. Processing and delivery times are respected, which is crucial for the smooth operation of my business.

Support and Communication: Communication with Skye is smooth and efficient. He regularly updates me on the status of orders and is proactive in resolving any issues that may arise.

Competitive Pricing: In addition to offering excellent service, Skye provides very competitive pricing, which has allowed me to increase my profit margins.

Customization and Flexibility: Skye is very flexible and adapts to my specific needs. He has helped me customize products and packaging, which has been a major asset for my business.

I highly recommend CJdropshipping to anyone looking for a reliable and efficient partner for dropshipping. The services has exceeded all my expectations, and I look forward to continuing to work with him.

Thank you again for your excellent work!

CALM+
France
2 months using the app
June 1, 2024

Speaking with Agent Angel has been top tier in customer support. I am very impressed on how quickly my problem was resolved. I am just getting started but my very 1st experience speaking with the agent has made me more confident that this will be a great experience moving forward!!

LimitlessMerch
United States
3 months using the app
August 13, 2024

Outstanding customer support! My advisor Skylar Dai was incredibly knowledgeable and patient, resolving my issue quickly with genuine care. Highly recommend

fine jewelry box
United States
3 days using the app
Edited July 9, 2024

Very good agents and easy, intuitive interface. Yori Lin always got my back with ANY type of questions. Really cool.

Fröhlich & Co.
Germany
6 days using the app
June 17, 2024

Great drop-shipping service with bunch of quality and valuable products. It’s pleasure to do Business with you & also appreciate the great customer service provided by Eileen.

Woof Jacket
New Zealand
About 2 months using the app
June 11, 2024

I have personally found my personal agent to be the best because of faster responding time, immediately helping us to source out the product, in overall CJ is recommendable to all who are planning to start dropshipping with limited budget due to its variety of products at affordable prices and faster shipping time.

MyBeloved
United Kingdom
About 2 months using the app