Reviews (9,089)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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Do not bother with this company, clearly their star rating is from fake reviews as there is no way they are getting this many genuine reviews, not only is their store super complicated to navigate, their customer service is horrendous. I had the unfortunate "pleasure" of dealing with them today and after rating a issue with the technical side of the app the customer service agent would only help me if I removed my review! Absolutely disgusting. I have closed my account and will not be using them again. Buyers beware!
Leah is very helpful, always happy to help and provide support.
Awesome platform, Jolee is the best agent out of all. She'll sort your biggest issues perfectly.
I'm just beginning my journey with CJdropshipping, but I must say, I'm thoroughly impressed with the robust tools and features they offer. It's incredibly straightforward to search for products. Although the 'search by image' feature needs a bit of fine-tuning as it sometimes returns limited or incorrect matches, searching by keywords compensates well by helping find exactly what you need.
All in All, id 100% recommend CJ and Erica Zhang as an agent for anyone in need of one, shes great, works fast, and is able to get all of my problems solved!
Very good service. Always helpful and fast support, shot out to Sini Liu my agent of contact.
I had a very good experience with Chandy Chen. He helped me find products and solved my problems very quickly. I am very grateful for his quick answers to my questions.
I really enjoy working with him =)
Thanks Chandy for everything
I started using CJ Dropshipping and i have my agent Shinco Zhao that is super helpfull he responds really quick and always gives me the right answer iam really glad to have him on my team.
Shinco zhao is really helpfull i couldnt miss him for the world
I received support from Erica, who was very kind and was able to quickly resolve the issue.
thank you very much.
Really good service. “Nova Luo” is my private agent and helps me whenever I ask something. Always fast reaction and looking for a solution!
Great customer support with Bonnie, and great synchronization with products