Reviews (9,624)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its competitive pricing, high-quality products, and extensive selection. They praise its user-friendly interface and seamless integration with Shopify, which simplifies order processing and tracking. Exceptional customer service from dedicated agents who assist with sourcing and logistics, along with reliable and fast shipping options, are also highlighted. Merchants value the comprehensive services that support business growth.

January 14, 2023

Had some issues in the beginning, but the support staff was so amazing, helped me with everything I needed to know. Excellent job Sits Cui!

The Lens Lair
Slovakia
2 months using the app
May 27, 2021

Exceptional customer service. They respond within 1 business day and help me with all my order issues. I highly recommend Cathy and Jack. They are just incredible to work with.

San Frenchie
China
2 months using the app
CJDropshipping replied May 30, 2021

Thank you for your feedback! Your approval is our motivation.

August 29, 2023

Loker Wang has been the biggest help since starting my shop. I can always expect help whenever I need it. Easy to communicate with and always happy to help. Thank you Loker!

ForeverandAlwaysxox
Canada
2 months using the app
July 8, 2023

I'm a bit confused coz I was new to CJ dropshipping but with the help of my agent assigned to me "Sita Cui" she was able to guide me through the process...Thank you so much Sita and I hope you keeps helping me in any challenges I might come across.

RealCuff
United Kingdom
2 months using the app
October 23, 2023

Very fast customer experience, especially Yana ( my agent) that is always ready to help and when helps, it is what I wanted

DomEase
Portugal
About 2 months using the app
January 30, 2023

Sita Cui was very helpful on Chat to resolve any issues. Sita was highly helpful, clear and quick.

The Chess Emporium
Australia
2 months using the app
October 15, 2022

I was accompanied by Mary Li and her support was very helpful! Thank you very much! I highly recommend it!

IDHall
France
2 months using the app
November 14, 2023

super experience and fast reply by yana One of the best cj agent

Lola Sensual
Canada
About 2 months using the app
October 22, 2023

Assisenza clienti top, per ogni prodotto avrete una persona che vi aiuterà a risolvere i vostri dubbi. Io per esempio ho parlato con Alan e mi è stato molto utile. Consigliata!

CozyHeat-UK
Italy
About 2 months using the app
January 15, 2023

Thank you Cristina for helping me sorting out issues that I had. Really fast response and kindly person.

Gioiels
Italy
2 months using the app