Reviews (8,401)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

August 7, 2023

I just want to recognize Bin Han for his wonderful help and assistance. He was very informative and accommodating. His advice with the initial setup of my new store was welcoming. Thanks again Bin.

Galaxy Gadgets
Canada
2 days using the app
July 6, 2021

Thank you Cheria and Cj for assisting us, more clients to you! thanks for being responsive all the time!

Tazoshop
United States
2 days using the app
CJDropshipping replied July 6, 2021

Thank you for your feedback! Your approval is our motivation.

August 30, 2023

"Working with Fiona at CJ Dropshipping has been an absolute pleasure. From the outset, she showcased professionalism, unparalleled knowledge of the industry, and a commitment to addressing my needs promptly. Every query was met with clarity and every challenge was turned into an opportunity. Fiona went above and beyond to ensure the success of my dropshipping endeavors, making the process seamless and stress-free. Her expertise, combined with her genuine care for her clients, truly sets her apart in the industry. If you're looking for an agent who will be with you every step of the way, Fiona is your go-to! Thank you, Fiona, for being such a valuable asset to CJ Dropshipping and to all of us fortunate enough to work with you."

trendyxyz
United States
2 days using the app
June 5, 2023

Was having a little bit of trouble with sourcing my products, and Ben was absolutely amazing! Was super quick and helped me with different [products and issues. Couldn't recommend him enough!

Shop Travel Tots
Australia
2 days using the app
October 30, 2020

They are getting worse. They are increasing the shipping rate while delaying orders. Delayed shipment is understood during a pandemic, but increasing the shipping rate at the same time is the worst experience.

GLOBAL BREEZY
Philippines
2 days using the app
CJDropshipping replied November 4, 2020

Dear user, we're sorry for the bad experience. We have contacted your agent about the problem and we'll try our best to solve your questions. Thanks for your understanding and have a nice day.

July 21, 2023

Bianca was very helpful in helping my store with it's first order. I expect many more positive experiences in the future.

Culture Art Designs
United States
2 days using the app
July 28, 2023

Thanks for the real support I solved the problem. Ken helped me find many solutions in the blink of an eye

SOLENERO
Italy
2 days using the app
Edited January 7, 2020

I look forward to seeing how well CJdropshipping works. I am switching over from Oberlo. My agent is amazing and I cant wait to work more with them.

Circuit-Pop
United States
2 days using the app
October 11, 2023

Agent Gaines Guo has helped me very well!

Louvico
Netherlands
1 day using the app
April 14, 2023

Phoebe was really helpful. I chatted with her on two separate occasions and asked numerous questions, as a very new dropshipper. She very thoroughly answered my questions and was quite polite.

Urban Ethnica
United States
2 days using the app