Reviews (8,401)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

July 14, 2023

When it comes to import products to your Shopify store, CJ DropShipping is the most authentic & reliable app. The features I like the most is to increase the products' prices by 2x,3x, or custom value etc. in just one click. Moreover, their shipping time is also great.

Online Shopping Store
United States
2 days using the app
August 10, 2021

Saturn is a helpful and nice customer service. She helped me get my product into my shop through great customer service.

Blue Cat Luthiers
Mexico
2 days using the app
CJDropshipping replied August 11, 2021

Thank you for your feedback! Your approval is our motivation.

November 22, 2023

Fast , great customer service. thanks mango

Durag-Shop
United States
About 16 hours using the app
September 12, 2023

I'm so happy with CJDROPPSHIPPING and specially there support chat on WhatsApp. Today Yana send me a message to help me get the trending products for my Shopify store and I'm really impressed. Thank you Yana. I'm hopping to get the same response all the time. Thank you

Rckflick Shop
United States
1 day using the app
May 29, 2023

Hello CJ Dropshipping Team,

I'd like to express my gratitude for the excellent customer service I've been receiving from Yuliya Chan.

Her friendliness, professionalism, and attention to detail have made every interaction with CJ Dropshipping a true pleasure. Her ability to meet my needs has exceeded my expectations and elevated your company's image.

Please convey my thanks to Yuliya. She is undoubtedly a great asset to the CJ Dropshipping team.

Kind Regards,

Marcio Landim

MINI MARVELS SHOP
United States
1 day using the app
September 5, 2023

CJdropshipping is amazing, they give you the best support. Alina Liu gave me the best support today. I had many confusing questions, she tryed her best to understand, and helped me solving all my problems tirelessly spending 1h 20min. Haha!

Hermosita
Spain
1 day using the app
November 12, 2023

Cj is the best site for dropshipping, and with very good support, Berry helped me answer all my questions!

My Store
United States
About 18 hours using the app
November 2, 2023

CJ is an extremely helpful way to handle your dropshipping needs. My consultant Bin Han was amazing and resolved the issue within seconds. Thanks!

Paperbytes
Singapore
About 21 hours using the app
June 25, 2020

I am amazed how this guys handle the customer support, JUST AMAZING. What I've seen until now really impresses me. I am very happy to do business with you and hope we can maintain that nice and easy relationship for long term business! Again, great customer service and availability! <3

Maison Sportive
Switzerland
1 day using the app
CJDropshipping replied June 25, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

August 3, 2023

The communication between myself and my agent (Bonnie) was so helpful. They replied to my question immediately and provided useful advice. It made my job so much easier.

Eden Belle
United Kingdom
1 day using the app