Reviews (8,401)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its exceptional customer service, particularly highlighting agents like Eugenia Deng and Leah for their responsiveness. The platform is user-friendly, ideal for beginners managing orders and browsing products. It offers efficient order processing, a broad product selection, competitive pricing, and high-quality sourcing and fulfillment services. These features help enhance business growth, customer satisfaction, and trust.

August 3, 2023

The communication between myself and my agent (Bonnie) was so helpful. They replied to my question immediately and provided useful advice. It made my job so much easier.

Eden Belle
United Kingdom
1 day using the app
November 17, 2023

This app literally took orders from other companies and tried to fullfill them, so a printify order was taken by them, and the cost from china would have been insane. I chatted with their reps and when i told them I only wanted them to fullfill orders for products that I listed thru their site they said " we will look into it to see if that can be done." I deleted their app without waiting for the answer. It befuddles me how they can get so many good reviews with this type of activity.

Nukeshit.com
United States
About 14 hours using the app
Edited September 20, 2022

It's so useless trash, I hate this customer service, it's 0 impact, don't waste your time for it, every product you must adding one by one, I GOT 1000+ products in my shop, how they think it's gonna happen i add all of these products one by one? I'm pretty sad because I can't give them 0 stars, 1 star is minimal. But if i can i give them -1000 stars. UPD. They call me in the morning ask me to give them one more chance, I SPEND MY WHOLE WORKING DAY TO START TO WORK WITH THEM. But nothing. IT's 100% broken web site, nothing is working there, costumer service is stupid as a fk monkeys, If they are can't make them web site working, HOW can i let them take care of my products and shipping? It's a fk joke

XinXiu Store
China
1 day using the app
CJDropshipping replied September 19, 2022

We are extremely sorry for the unhappy experience and we take this seriously! Our agent team will double-check with the agent and will try our best to help you solve the problem.

August 3, 2022

saturn wang is very helpful and nice with customer service
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unknownclothingbrandd
United States
1 day using the app
April 18, 2022

Great app, much better than oberlo.... super helpful 24/7 staff available. cheers to Jessie Xie for making the process super easy!

StayWithUkraine
United States
1 day using the app
CJDropshipping replied April 19, 2022

Thank you for your feedback! Your approval is our motivation.

May 16, 2023

Flo Is An Absolute Fantastic assistance! Just by talking with Flo I feel More Confident in my work!

Allthiabove
United States
1 day using the app
August 2, 2023

I really appreciate CJ, their agents are competent and their delivery times are faster than aliexpress. It is a little bit more expensive but you can be sure that the product is of good quality, because it has been checked by hand. Thanks to Lydia Wang for sourcing a product for me quickly and seriously. I would recommend

Rainess
France
1 day using the app
October 20, 2023

Bin Han is the best. thank you

Sclipire
Egypt
About 18 hours using the app
September 6, 2020

I use it to find and list products.There are quite advantageous and reasonable products.Most importantly, there is someone from the team to help you.
Thank you CJ team.

Mood Fair
United States
1 day using the app
CJDropshipping replied September 7, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 13, 2021

My Agent Caesar Feng was quck and responsive. He gave me answers without hasitation. He was very cooperative.

crucialcarconfort
Bulgaria
1 day using the app
CJDropshipping replied May 13, 2021

Thank you for your feedback! Your approval is our motivation.