Reviews (9,544)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

Edited October 17, 2023

Rena is the best support

magickidzstore
France
About 1 month using the app
August 10, 2023

Connie jin is perfect. She answered all my questions perfectly, very, very nice. I recommend this application

Pherora
France
About 1 month using the app
March 1, 2024

The responses were very fast and helpful. Questions were answered in a way that gave me understanding. And even links were provided for further help.

Skinglow
Nigeria
About 1 month using the app
January 9, 2024

excellent and fast reply when you have issues or questions. for any solution if you just contact customer service they really know exactly what we need and they share exact answer to you.

TO YOUR LOVE ts
United Kingdom
About 1 month using the app
January 22, 2024

Big thanks to my agent Sini Liu. Even though I haven't generated a single order yet, Sini is always ready to help and to clarify anything that isn't clear for me.

ElyLove
Poland
About 1 month using the app
December 26, 2022

CJ customer service is just great. I had an issue with an order and being new to CJ I'm not entirely familiar with CJ. Customer service replied within 5 minutes which is very fast and within 20 minutes my issue was resolved
Thanks

DuaLSplit
Germany
About 1 month using the app
October 18, 2023

if i have some issue Kaycee will help me alot and superfast Thanks for this best support team member.

apnaDuKan.pK
Pakistan
About 1 month using the app
January 27, 2021

I would like to share my opinion about this app and most of all the people who work there. Especially agent "Lori Wu". It's amazing what opportunities, help and support we get. Trust me, I have run many dropshipping stores with various successes and decided to work with them - it was the best decision. Contact via chat with everyone, and additionally a dedicated agent - only for you, who is like your best friend. He will help, solve the problem, guide, arrange for you. I felt served in the best possible way as i could imagine. Look, it's not like other apps. There you send a link and do it yourself, and here? In cjdropshipping, everyone has an individual approach to you, they guide you step by step - live or do something for you. From finding a product, through help with custome package, orders, help in handling, settings. 24/7 whatsapp contact + chat. You don't wait for an "email" with a response from support. THIS IS THE BEST SOLUTION. I am glad and thank you very much that I found such a great agent as Lori, she is wonderful, kind, friendly and always helpful. Thank you CJ for this employee and for your opportunities. We do another 6 figures :)

G13Team Sportswear
United Kingdom
About 1 month using the app
CJDropshipping replied January 27, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

February 12, 2023

very good customer support cjdropshipping ty for everything DONNA. So efficient with those print screens :D

Tomami Toy Store
Romania
About 1 month using the app
May 26, 2021

Agent Hugo Hu is exceptional. He responds quickly and helps me to solve any problem. Thank you sir!!!

pool-punisher.com
France
About 1 month using the app
CJDropshipping replied May 26, 2021

Thank you for your feedback! Your approval is our motivation.