Reviews (9,078)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

Edited October 15, 2024

Great Platform for Dropshipping. Also, Estella is a great Agent, helped me with my custom packaging and any questions regarding Dropshipping. Always there and fast contact.

Ultra Techwear
Germany
Almost 2 years using the app
June 30, 2021

I am very satisfied with this platform and with my agent Danny which is very helpful and professional.

sttorify
Czechia
20 days using the app
CJDropshipping replied June 30, 2021

Thank you for your feedback! Your approval is our motivation.

October 9, 2022

Remi is my agent, she helped me very well, thanks to her. I had a synchronization problem and everything was fixed!

SprayPocket
France
20 days using the app
November 26, 2021

Excellent app and Excellent service, the agent is able to solve any kind of your enquiries with instant response. Thank you!

LS House Upgrades
Vietnam
20 days using the app
CJDropshipping replied November 28, 2021

Thank you for your feedback! Your approval is our motivation.

February 28, 2023

I can truly say that Anne Yao has the best customer service, she was very polite and helped step-by-step through a problem I was stuck on. Amazing customer service

Spotlesspod
Australia
20 days using the app
March 30, 2023

Very good app the Agents are very helpful and quick to respond to any queries you might have. I have beeen using for more than a year.

Ayvora
Austria
20 days using the app
September 1, 2020

I am using cj since 1 month and I love their support service, they give you an agent that always solve any poblem fast. I think I am lucky to have Catherine Li as agent. Shipping times are good too

LuLuxBeauty
Italy
20 days using the app
CJDropshipping replied September 1, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

January 12, 2023

Even though we have the middle of the night at my time, Niky accompanied me through the night and answered all my questions... Believe me, there were quite a few, hehe! Thank you Niky!!

myAmara
Germany
20 days using the app
June 19, 2023

CJ Dropshipping is a great app but if it was not for its workers it would not be that successful Camilla Zhu was very supportive and patient she answered all my question. She gave me the support that I need to be successful in my business she is very knowledgeable about everything she knows her job very well I know for sure I am in good hands I will like to work her again please retain her I desperately need her

CastleItems
United States
20 days using the app
July 18, 2023

billy on the night staff was super helpful... i am still trying to make sense of such a departmentalized set up...
thanks billy

Ocasion
Canada
Over 1 year using the app