Reviews (9,078)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

Edited July 13, 2020

Levin Lin et aujourd'hui Ming ont répondu à mes questions. Il ont été disponibles et réactifs. Merci pour votre aide précieuse.

Moana-shop.fr
France
Over 1 year using the app
CJDropshipping replied July 12, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 21, 2023

Super app, great help from my super agent Agnes Fang !

QiMags
Switzerland
19 days using the app
July 7, 2023

Extremely satisfied with the app and the overall experience. Big thanks to the agent Leah Cheng for solving my problem very quickly and helping me create bundles for my product. 5 stars!

Jurassic Cushions
United Kingdom
20 days using the app
July 24, 2022

If it was possible to give 10 stars Connie Jin would receive them. Again, I would like to thank her for taking her time with me and being very detailed and showing exactly where and what to look for. Customer Service is not DEAD, well not with Connie Jin. She is very professional, knowledgeable, and customer oriented. She eased the worriness of a first-timer, or anyone who is in this business. I pray I get her again or someone close to her caliber. Get training CJ!! Will recommend to others!! I am pleased so far and pray I will continue to be!!

4KsApparels
United States
19 days using the app
May 18, 2023

It's amazing! I have many questions usually and support is quick and professional, Angel assisted me today and everything worked out fine! It was quick and pain-free experience!

Unique Find
Germany
19 days using the app
March 15, 2023

Great service and great communication from agents.

So far I haven't experienced any issues with products or delivery times, fulfilment has been quick and easy with constant updates. Can't complain.

Dozzze
United Kingdom
19 days using the app
November 5, 2020

I'm using this app for supporting my activity with Shopify. Cjdropshipping provides not only the best price, fast shipping, but the service support by staff is the best part. I have an agent for my account, Alisa Chen, she helps me a lot and all the time. When she is not available, I still can find help from other staff on the mainpage, so all problems, questions usually solved immediately. This is very important when you starting a new business. Must-have app.

Miaofit
France
19 days using the app
CJDropshipping replied November 5, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 15, 2023

I had an issue with orders synching and Luria Xie was very helpful in helping me solve the issue! Thank you!

The Artizan Shoppe
United States
19 days using the app
July 6, 2020

Great customer service provided by the agents. My agent have been very helpful in explaining things to me and getting me the answers I need really fast. Customer service wise 5 Star. App wise can be a bit confusing. Hoping that prices can be negotiated further down the road.

The Laptop Sleeve™
Singapore
Over 1 year using the app
CJDropshipping replied July 6, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 17, 2020

Wonderful Customer Service From CJ.
I am getting excellent help from my agent Peter Qi. He answers all my questions and very fast. I really like the support of CJ.

InvtechPro
Vietnam
19 days using the app
CJDropshipping replied September 17, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!