CJdropshipping: Much Faster

Very good service. Thank you frank for your help. I really recommended this service to manage orders

Connie Jin has been the best agent by far! She always goes above and beyond to help out with fulfilling our orders, and has excellent service and constant communication. Amazing service, thank you Connie!

My agent Katy Wang is very helpful and also gave extra information on ways to save money on shipping for future purchases. Great customer service from this agent!

As always they are so helpful especially Box Chen. I'm just new so I'm still figuring out a lot of stuff and processes. This is a bit overwhelming as first timer and good support is needed. So easy to connect with them within seconds. Thanks!

Love this app so much. They provide great customer support and I'd like to give a special thank you to Ada qiu for being so kind and helping me out with any of my concerns.

I would because of the assistance I get from the Representatives. Bin Han always comes in asking if I have any issues and is ready to look up any products for me. He is Great!

All 5 stars reviews are scam, as they are all for the customer services lousy support. It’s because all their agents are super disqualified
Communication between agents & people handling orders, disputes, & tickets is super primitive. they display an utter lack of accountability & seem clueless about promptly & effectively resolving issues.
Their claim of maintaining a warehouse for products is untrue, they have no accurate record of stock or knowledge about suppliers' inventory. This leads to constant changes in stock availability, shipping prices, & items being discontinued, resulting in customer dissatisfaction.
As you may see when you start ordering products they might easily issue tickets to orders & say that products have been discontinued & they offer a different product that they think is the same or they will try to give you a refund. None of their product photos are up to date.
Processing time on these orders is way beyond comprehension & the biggest mess around they did against me was charging me an extra 12$ & they changed my original shipping method to DHL then they increased the price 1.2$ extra & I paid it out of my own pocket as I care about my customers, after paying it they increased the DHL extra 24$, & of course your agent is always not there to help & when they answer they goes against you & never solve the issue, in the end I had to cancel the order & send an apology email for my customer. & today the same thing happened, indicating a lack of regard for customers' concerns & a willingness to manipulate shipping prices although almost everyday we receive a Logistics Price Adjustment Notice & like 90% of the time with a decrease of the shipping prices.
apparently they fool us with not eliminating the shipping method that doesn’t comply with the product & then they increase the shipping prices & let you deal with the bad reviews & complains.
Their shipping times are unreliable, making them an untrustworthy & poorly managed business. Any aspiring entrepreneurs are strongly advised to avoid dealing with this company & disregard any advertising or reviews associated with them specially youtubers who are apparently are affiliated or sponsored by them. The reviewer aims to warn others about this company's deceptive practices & encourages people they know to steer clear of this scam company.

I recently started using this product, and while I have noticed many positive reviews, I am finding it difficult to fully explore its potential. The majority of my products do not have any product descriptions, only specifications, and there are no reviews available for them.

Although I understand that I can request reviews, the process seems complicated compared to other apps. This lack of information is making it challenging to determine if the product is meeting my specific needs.

Despite the positive reviews, I feel that I may not be able to fully explore the product's potential without the necessary information for my specific products. This is my honest opinion, and I hope that this feedback can be taken into consideration for future improvements.

Overall, I appreciate the efforts of the team behind this product and hope that it can continue to improve in terms of providing comprehensive product information to its customers.

I had a doubt about a product of CJ and the attention of Cheria was very very nice
Thank you!!! for the attention

Very easy to use, saves dropshippers time Fast answering, professional and helpful staff.
Thank you!