Reviews (9,544)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

April 12, 2024

Good job

Global shopping line
United States
17 days using the app
Edited May 31, 2020

I had some questions about my orders and used the chat , miss Summer was very helpful guiding me true the platform and helping me with giving more information . Thank you for helping.

Kicktrainer Pro
Belgium
About 1 month using the app
CJDropshipping replied May 31, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

December 22, 2022

Zoey has been very helpful, answered a lot of my questions about products and very kind as well. Thank you so much

Zentrix
Australia
About 1 month using the app
Edited May 30, 2024

If you want to lose your business and get constant bad reviews, just use the CJ Dropshipping app. I've had enough! After placing an order, you find out a week later that the product is out of stock. This has happened six times, damaging my business significantly. I am extremely disappointed.

Fleurlovin
United States
About 1 month using the app
December 19, 2022

Top conditions and a very good support from Robert Yang it was my first product and i had some difficult questions which were answerd very quick.

Shopdaily
Germany
About 1 month using the app
June 19, 2021

I've had no major issues so far and If a minor issue comes up my personal agent Gin is always quick to fix it. I will continue to use and be quick to recommend everybody else do the same

AdoraPaws
United Kingdom
About 1 month using the app
CJDropshipping replied June 20, 2021

Thank you for your feedback! Your approval is our motivation.

March 4, 2023

I am very satisfied with the customer service provided by agents in CJdropshipping. They are quick to respond and always available. My special appreciation for Connie and Shichari who have been really great in assisting me everytime and also providing there valuable suggestions. They are great

RAAZZA
United Arab Emirates
About 1 month using the app
February 9, 2023

You have an operator named Robert Yang. The man is a legend. A true king. Definitely don't fire that guy or I will close my cj membership.

Portander
Türkiye
About 1 month using the app
January 15, 2024

I had a great fast response from Arlene and she was very clear with her answers and much help. Thank you.

TheShopTrends
United States
About 1 month using the app
November 26, 2023

Got assistance from Violet an agent that helps communication between supplier and me and she was quick to answer my questions aswell as very clear and patient.

Thermic Threads
Namibia
About 1 month using the app