Reviews (9,078)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 17, 2023

Got a chance to work with Ken Yang and was fast and on point with my questions and provided guidance on how to navigate thru this platform. Was able to get a quote and shipping prices lot faster than other platform. So far really impressed with what they can do.

OmLo Shop
United States
16 days using the app
June 8, 2023

Great service! Always helping me! Many thanks to Violet - she helped me finding a product which I couldn't find.

She also gave me some infos about ordering in Bulk! She deserves definitely a raise!!

MyFantasticDeals
Austria
16 days using the app
March 7, 2023

Kitty Luo, impeccabile nella risoluzione dei miei problemi. Grazie a lei ho risolto con estrema facilità.

HomeEssencee
Italy
16 days using the app
May 14, 2020

peter help me well to answer to my questions, all want to help in cjdrop, it's cool. I recommend this application

Zone du gamer
France
Over 1 year using the app
CJDropshipping replied May 14, 2020

Thank you for your compliment. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 18, 2023

Great service, supper attentive, good shipping times as well. Billy needs a raise seriously. So does Yumi MO. Great stuff

Enchanted Hearts
United States
16 days using the app
December 6, 2020

I have been using it for quite a while and can't recommend any better app. The customer service is perfect they legit reply in seconds. My agent Bonnie is very helpful as well. highly recommended

The Burrito Blanket
Australia
16 days using the app
CJDropshipping replied December 6, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 12, 2023

I am new to dropshipping and I had a great experience working with my personal agent Miro Tan at CJ Dropshipping. She provided excellent customer service and was very helpful in clearing my doubts and issues. Highly recommend!"

Ph0enix Beauty
India
15 days using the app
August 4, 2020

Customer service is really kind and replies fast. Dashboard is very easy in use and product integration works fine.

PawFles
Netherlands
15 days using the app
CJDropshipping replied August 4, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

September 24, 2020

This is the best app for order fulfilment, shipping and customer service. My agent, Blandine is simply the best. Fast, responsive, polite and always helpful. I don't know what I would do without her. 10/10 I will keep using this service.

Fidget Flippers
Australia
15 days using the app
CJDropshipping replied September 24, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 13, 2023

Couldn't be happier with the assistance and service I have received. My sourcing agent, Nancy Wu, has been extremely helpful and has been able to answer every question I have had. Prices are very reasonable and the shipping is much better than competitors which has greatly helped my business! Overall I highly recommend CJ Dropshipping!

Barkly
United States
14 days using the app