Reviews (9,078)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

May 7, 2023

I spoke with Cristina Chen
today, Cristina Chen was super helpful and extremly patient . I am grateful for Cristina's assistance and willingness to help research and resolve my issue.

jeuta
Egypt
14 days using the app
December 19, 2022

It's not bad app for the beggining, I just wish shipping was faster. Alina Liu was supporting me on the chat and was able to answer all my questions

GoodEnergyTribe
Poland
About 1 year using the app
February 6, 2020

Very good and fast help and very good employees!
Can I recommend everyone. Very fast service.

best reards
Christian

MrKnee
Austria
14 days using the app
March 30, 2023

Équipe au top, je remercie spécialement Yvonne Xu pour sa gentillesse ainsi que sa réactivité inégalée

Gyrobol
France
14 days using the app
July 27, 2023

Thanks to Elsa Tong for her speed and confidence. It's a pleasure to work with her as an agent! I highly recommend her.

Ma boutique
France
14 days using the app
September 26, 2023

I recently started using the CJdropshipping app and I have to say, it has been a game changer for my business. The app is user-friendly and offers a wide variety of products to choose from. I especially appreciate the personalized support I've received from my agent, Cherry Xu . He has been extremely helpful in answering my questions and providing recommendations for trending products that have boosted my sales. Overall, I highly recommend CJdropshipping and the excellent service provided by Cherry Xu . 5 stars!

StevnsEC
Austria
14 days using the app
June 4, 2023

At first, I needed clarification on what I was doing or feeling sketchy when using customer support to ask a question and where to guide my answer. After talking to the person on customer support they gave me clear answers and I feel more trusted with cj dropshipping. Whenever you have a question go to customer support and talk to your agent they will guide you in the right direction.

Altrality Inlet
United States
14 days using the app
August 2, 2021

Thanks to Vanessa ding!! She’s a amazing agent and I love to work with her! CJ is the best Methode for dropshipping

MySunDeals
Germany
14 days using the app
CJDropshipping replied August 2, 2021

Thank you for your feedback! Your approval is our motivation.

May 29, 2020

Thanks for this platform. saved my time and made me make more money, and I no longer have to deal with those annoying logistics problems! Thanks to my agent Curry.

OnlyCrate
China
14 days using the app
CJDropshipping replied May 29, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 4, 2021

Simon is a helpful and nice customer service. thanks a lot, had a rough start at the beginning but after they change my old agent with the new agent(Simon) things start working beter.

Semvide.com
France
About 1 year using the app
CJDropshipping replied June 6, 2021

Thank you for your feedback! Your approval is our motivation.