Reviews (9,540)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

April 24, 2023

Agent Phoebe Lin is the best agent I have ever had. Very quick and informative responses, and always active to help!

NoteCrafts
United Kingdom
About 1 month using the app
October 12, 2020

I really appreciate Helen, Very fast responses. Helen was very helpful and found the solution of my all problems, also good advices, Thank you so much, it is pleasure working with you :) Hope to continue working with you for long time

theessentialpillow
Italy
About 1 month using the app
CJDropshipping replied October 12, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

August 30, 2023

CJ Dropshipping are amazing and their support and products are great.
Very happy with them an their 24*7 staff are friendly and helpful.

AMAZING SHOPPER
United Kingdom
About 1 month using the app
December 8, 2023

Fast, nice and very helpful customer support, especially from Connie. Always get the answer to my questions in a few minutes.

Bello Trends
Germany
About 1 month using the app
July 2, 2020

Great app, easy to find and add products. The on-line support agents are very helpful as well. The sourcing team will find any product you want and our personal agent is always on call to help.

Corlie & Co
United Kingdom
About 1 month using the app
CJDropshipping replied July 2, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

Edited May 9, 2024

The app may be difficult to use at first and I had a hard time learning to use it, but with time you can get the hang of it and overall I can say it is a good app and service. Linda, and other staff have been very helpful.
The main issue I've had is that CJ may have a product listed, but that product may be actually unavailable. You find out when you go to order your first order or after several orders for that product, and all of a sudden they tell you that the product is no longer available and that there is another "similar" product. But the reality is that the customers do not want something "similar", they want the product they ordered. So, first confirm the availability before selling a product.

Onglint
United States
About 3 years using the app
December 27, 2022

Saturn is a helpful and nice customer service, very helpful and attentive. I fully recommend it. :)

Wise Kitchen
Argentina
About 1 month using the app
September 1, 2023

Linda feng helps me a lot with my trades thank you Linda

vafDrift
Türkiye
About 1 month using the app
January 31, 2021

I use CJ Drop and I have a fantastic agent and everything is going very well! She keeps me informed of changes in delays etc...

Royaume de la Boîte
France
About 1 month using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

March 31, 2023

Has a new person looking to start a online business fairy hong as give me hope to move forward with my shore,because when I needed advice to better understand the process of the business fairy hong told by myside to better educate me about the business and sometimes people need advice from people with the knowledge of the business so I’m thankful for your help fairly hong god bless you

keneiljames29
United States
About 1 month using the app