Reviews (9,540)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

Edited October 21, 2020

I have used this app for quite a while now. SO far the experience with them is very smooth. One of the best aspects of CJ is its great customer service. They provide instant answers to all your queries about dropshipping. They have the best agents provided for every customer. Peter and Amber help me several times now, So thanks for the two of you and also the team behind them. So far CJ has given me the best experience among others. The app is great too. One thing I would suggest to improve is the search box. The search box can't search for items using too many keywords. So for me, that is one short coming. But to offset that, the app has the ability to search for similar images which is really a great feature. Overall CJ is one of the best, if not the best one.

Leathrlast
Philippines
3 months using the app
CJDropshipping replied October 21, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 10, 2020

CJ is a great to use as a supplier. They have great customer service. Louie Shang specially is 24/7 for you and has the patience to help you through out everything. 100% happy

Best Kids Deals
Guatemala
3 months using the app
CJDropshipping replied November 10, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

September 21, 2021

So far really satisfied with the experience. They have the tools needed to start off your dropshipping business. Recommended

Fedorra
South Africa
3 months using the app
CJDropshipping replied September 21, 2021

Thank you for your feedback! your approval is our motivation.

October 13, 2020

CJ has been amazing throughout every step of my design process. An excellent service, and amazing customer support. A particular mention to Shicharl, who has worked continually along side me to help me in every way possible. Day or night! Such great service from great people!

Gym Packs
Australia
3 months using the app
CJDropshipping replied October 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

October 31, 2020

Wonderful customer support, my agent Danny is great, he is helping with every question and offering best service.

HealthBeauty Support
Estonia
3 months using the app
CJDropshipping replied November 1, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 10, 2020

Communication is great. They answer very quickly and answer all of my questions. Have had no issued with them.

Fun Holiday Deals
United States
3 months using the app
CJDropshipping replied November 10, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

November 4, 2023

To be Honest the service is very good and my assistant Zoey solves all my doubts perfectly, however I consider that there are certain things which I think would be better

WIZMOX
India
3 months using the app
November 30, 2020

I am really amazed this platform is phenomenal! Each account has a custom agent, they are all very kind but one in particular is the best: Catherine. Catherine helped me for EVERYTHING I asked her, she even worked late at night because of my time zone! For each new account, I open a ticket and ask to put Catherine as an agent. We even became friends! So, if you need to open a new account ask for Catherine :)

saturimetro portatile
Italy
3 months using the app
CJDropshipping replied November 30, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

January 30, 2021

Amazing customer support! By far the best service. Super friendly agents that help with fulfillment and importing tracking codes.

dyegenie
Spain
3 months using the app
CJDropshipping replied January 31, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

December 8, 2023

I have not started selling yet but so far the support Lea Zhang is giving me is great. Also, the fact that you can ask the support at any time of the day makes it very easy to work whenever you want to without having to wait for hours until you get a response.
Unfortunately shipping prices are a bit high and the processing time is quite long but I guess that's the price you have to pay to have this big variety of products available.

HomeCharm
Germany
3 months using the app