Reviews (9,540)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

August 27, 2021

Cjdropshipping is an excellent platform for anyone looking to get into Dropshipping. Nikita has been extremely prompt in addressing my questions and concerns, and in record time. Thank you!

Leaky Weeks
Canada
3 months using the app
CJDropshipping replied August 29, 2021

Thank you for your feedback! your approval is our motivation

November 29, 2021

This is my GO-TO when it comes to dropshipping. The customer support is amazing. The shipping times are super cheap, and soo much faster than aliexpress. My agent Mango Fu is awesome, she makes sure I'm happy with their services and actually does make changes when I ask. I highly recommend them!

Rubino
United States
3 months using the app
CJDropshipping replied November 30, 2021

Thank you for your feedback! Your approval is our motivation.

May 18, 2021

Great job they do. And the service from Hugo Hu and Joyce Zhen is excellent. I recommend it. It's really serious work.

Rocky Electro
Spain
3 months using the app
CJDropshipping replied May 18, 2021

Thank you for your feedback! Your approval is our motivation.

Edited February 22, 2023

I recently had the pleasure of interacting with Mary Li from customer support, and I must say, her level of service was outstanding. From the moment I contacted her, she was incredibly helpful and went above and beyond to ensure that my issue was resolved in a timely and efficient manner.

Mary demonstrated a deep understanding of the product and was able to quickly identify the root cause of my problem. She patiently explained the solution to me and made sure that I was completely satisfied before ending the conversation.

What impressed me most about Mary was her professionalism and her genuine concern for my satisfaction. She treated me with the utmost respect and made me feel like my issue was her top priority. I can honestly say that Mary is one of the best customer support representatives I have ever had the pleasure of working with.

In summary, Mary Li is an exceptional customer support representative who takes her job seriously and goes the extra mile to ensure customer satisfaction. Her professionalism, expertise, and dedication to her work make her an invaluable asset to any organization. I highly recommend Mary to anyone in need of quality customer support.

ChavelFashion
France
3 months using the app
September 1, 2021

I had a few smaller problems in the beginning, but the support team did a great job managing them. I am very pleased with my new Agent Lucy Lui. She did a great job helping me out with the products search, etc.

Slim-Clips™
Germany
3 months using the app
CJDropshipping replied September 1, 2021

Thank you for your feedback! your approval is our motivation.

August 18, 2020

Perfect support, my personal agent Cassiel was very helpful. I had a problem for the packaging of my product, together for several days we looked for solutions.Very available. Thank you so much.

Kenza Taylor
Belgium
3 months using the app
CJDropshipping replied August 18, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 19, 2021

Vanessa is responsible,instant support and solving the issue fast. So far so good. Lets look forward to the next stage.

littlepetcare
Malaysia
3 months using the app
CJDropshipping replied June 20, 2021

Thank you for your feedback! Your approval is our motivation.

September 13, 2020

CJ offers a great service, including faster shipping. Integrates well with Shopify. My agent, Cassie, has provided excellent service in answering my questions - fast and responsive. I look forward to testing CJ's other services as well. I would recommend CJ.

Tacit Beauty
Australia
3 months using the app
CJDropshipping replied September 14, 2020

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

June 3, 2020

Park from the CJ team was quite helpful to answer my questions and looking forward to working with them closely!

Wishful Paws
United States
3 months using the app
CJDropshipping replied June 3, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 19, 2020

CJ would assign a private agent to help you with any questions. Vivid is very professional and reply to my question right away thank you Vivid for all your help!

Enkel Beauty
Canada
3 months using the app
CJDropshipping replied July 19, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!