Reviews (9,078)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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"Exceptional Service and Reliability!
I cannot express how impressed I am with my dropship agent's services. From day one, they have been incredibly reliable, efficient, and attentive to my needs. The communication is top-notch, and they always go above and beyond to ensure my orders are processed smoothly and delivered on time.
Their product sourcing is remarkable, and I am constantly amazed at the quality and variety they offer. The seamless integration with my store has made managing inventory a breeze, and it has definitely boosted my business growth.
Working with them has been a game-changer for my dropshipping business, and I wholeheartedly recommend their services to anyone looking to elevate their eCommerce game. Thank you for being an invaluable partner in my success journey!"
Amazing service, Mr Jarvan is very professional and kind. I'm going to recommend Mr Jarvan and CJDropshipping to my friends.
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Joanna is driving me crazy. I have been trying for a whole morning to clarify the situation of only three orders, but it is being totally impossible. She tells me that they have been sent when they have not. The status clearly indicates that the orders have not yet been processed. I told him that if he is not sure of the information, to check it with his colleagues, but to confirm the correct status of the orders, what cannot be is that he is teasing me for shutting up my mouth !!!! ! I am very angry with this situation, I have been consulting the status of those three orders for days and days but I still have not received any response. Nobody clarifies absolutely anything to me !!!!!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
Through using this app to create posters, I have received positive feedback and responses, boosting brand awareness and sales performance.
you know how you need to find a trustworthy supplier to not waste time micromanaging every single order? this company does the exact opposite. they work slow, aren't very capable and some agents are completely useless (won't reply to me in days). they constantly mess up and it's a nightmare to sort through everything so you're forced to provide refunds to your customers. they never take any accountability even when it's their mistake, i highly don't recommend this company to anyone.
Hi Mochimisu, sorry for the inconvenience to you. You can submit a ticket or write to support@cjdropshipping.com and our agent will get back to you regarding your problems.
Cheap and fast delivery !! this is the best platform for the drop shipper and customer service was good !!
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
CJdropshipping is my go-to service. Customer support is awesome and takes the time to resolve your inquiries. Special thanks to my agent Aria for helping me countless times (ie. shipping price adjustments, questions about the products, ...). Plus... Definitely faster than AliExpress shipping times. This is the new way to dropship during COVID due to 30-60 day shipping times from AliExpress!
Thank you for your feedback! Your approval is our motivation.
Angel was super helpful with my query. Got it resolved really quickly. I would highly recommend CJ Dropshipping as an app.
Excelent app! Also the angents they provide you are very helpful and they respond usually withing 10 minutes!
Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!
Angel Li was sensational on her support at CJ and very accurate in the orientations, with such speed and an excellent performance!