Reviews (9,078)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.

August 22, 2023

I recently had the pleasure of working with Assistant Chloe Zhang, and I am incredibly impressed with her exceptional skills and dedication. From the outset, Chloe exhibited a level of professionalism that immediately put me at ease.

Chloe's attention to detail and her ability to understand and address my needs were truly remarkable. She demonstrated a deep understanding of the task at hand and provided insightful solutions that went beyond my expectations. Her timely responses and clear communication made the entire experience smooth and efficient.

What truly sets Chloe apart is her proactive approach to problem-solving. She took the initiative to anticipate potential challenges and had well-thought-out strategies to overcome them. This proactive attitude not only saved time but also showcased her commitment to delivering outstanding results.

I also appreciate Chloe's patience and willingness to accommodate any changes or revisions. She maintained a positive and friendly demeanor throughout our interactions, which made collaborating with her a genuine pleasure.

In conclusion, Assistant Chloe Zhang's exceptional skills, professionalism, and proactive attitude make her an invaluable asset. I wholeheartedly recommend her services to anyone seeking top-notch assistance. Without a doubt, Chloe has exceeded my expectations, and I look forward to working with her again in the future.

Best regards,
Etienne

FootSwift
France
12 days using the app
December 14, 2022

I’m trying to add this to my Shopify page and I don’t see the item I bought, I had to order it and do this manually, can someone help me with this please.

Adory's boutique
United States
About 1 year using the app
CJDropshipping replied December 14, 2022

Could you please tell us your CJ ID? This is our contact way: support@cjdropshipping.com. Our agent team will double-check with the agent and will try our best to help you solve the problem.

August 20, 2020

I have been using CJ for a few months and am very satisfied. Sales are very easy. My personal agent, Mr Jarvant is very professional and always there to help me.

Eyebrow Trimmer Lipstick
Italy
12 days using the app
CJDropshipping replied August 20, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

June 15, 2023

CJdropshipping is one of the best options for drop shippers, and it's the best alternative to Aliexpress. As a dropshipping supplier, CJdropshipping also works with Sell The Trend, Ecomhunt, Zik Analytics, Importify, DSM Tool, and AutoDS to provide better service to the drop shippers.
CJ Dropshipping is a team of agents who are connected directly to suppliers and manufacturers. This way, CJ’s team decides the products they deem suitable for their platform as opposed to AliExpress which has anything and everything

SmileStore
Pakistan
12 days using the app
January 20, 2023

5/5 app and 5/5 support, chatted with a great support agent Loker Wang that helped me trough all the steps, big shout out to my guy

shopshopi3
Sweden
12 days using the app
Edited July 3, 2023

Cool application, I dealt with zoey, quick response and very professional, I really appreciated .

Sowizi
France
12 days using the app
June 3, 2020

I worked with CJ drophipping for a few months. They ship faulty products, they lie about shipping times and most of the time they misguide you so their agents make a sell. At least there are other companies with better pricing and definitely better resolution centre

HelloSilky
Australia
12 months using the app
CJDropshipping replied June 3, 2020

Sincere sorry for your bad experience. We will do better in the future. If you have any other questions, please feel free to contact your agent or us by Email. support@cjdropshipping.com We will try our best to solve your problems ASAP.
And CJ is always devoted to offer the best service and help every drop shipper from start to success. Best wishes!

January 21, 2021

I am using this app. the customer support team is great. The products choice varies. Great experience.

LiveoneMall
Hong Kong SAR
12 days using the app
CJDropshipping replied January 21, 2021

Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!

May 2, 2023

Love CJ Dropshipping It has been helping a lot and Special Thanks to my agent Brian who has been a great help.

techstra
India
12 days using the app
December 21, 2022

CJDropshipping provides Dropshipping, Sourcing, POD, Video/Picture Shooting, Wholesale, White Label/Custom Packaging, Fulfillment, A 24/7 active support with very helpful personal agents (a special thank to my agent Zoey she was very patient and responsive

Capone
Morocco
12 days using the app