Reviews (9,540)

Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its competitive pricing, high-quality products, and efficient logistics, which streamline sales and business growth. They value the user-friendly interface, extensive product range, real-time tracking, and seamless Shopify integration. Reliable shipping times and responsive customer support, especially from personal agents, enhance customer satisfaction and operational efficiency, making it a recommended choice for merchants.

June 11, 2023

Paulo Huang was very patient (I am a novice seller) and assisted me with every question that I had. He made sure that I understood how to connect my products to CJ as well as how to change prices and choose the shipping methods. He also helped me to understand how the charges will work when placing an order. I appreciate his assistance.

Mintypoo
United States
About 1 month using the app
July 27, 2023

Customer service is really great. I just discussed the shipping rates and delivery times for the products that I were to order, and Niky's response was very fast. Also Niky explained about CJ fulfillment process when I struggle to launch first product. whenever I have question for dropshipping, I was able to ask to Niky without worries. she was always there to help me. I'm so happy with CJ Dropshipping experience so far.

Classential
Canada
About 1 month using the app
September 16, 2022

I had a rather special request and I was helped by Ada Qiu. This person did the necessary to make my wish come true. I am very happy with the service of CJdropshipping. I highly recommend the app

Chers-Bambins®
Belgium
About 1 month using the app
October 2, 2023

Service is top en nu gaan we kijken hoe de verkoop gaat!

the best things
Netherlands
About 1 month using the app
Edited July 16, 2020

the app works well. the cj team and the cj chat are fast. a big thank you goes to Skye who helps me to solve the problems of the activity. always available.
a tip: more languages for the mobile app Sissi from Italy

Blusyshop
Italy
Almost 3 years using the app
CJDropshipping replied July 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

July 26, 2023

Excellent service from the CJDropshipping assistant! The assistance provided was top-notch and extremely helpful. They were very knowledgeable and addressed all my queries with patience and clarity. I felt fully supported throughout the process and couldn't have asked for a better experience. 5 stars for their outstanding support and professionalism! Highly recommend working with them.

NexGenGood
Germany
About 1 month using the app
November 11, 2021

Collin Shao has been super supportive in answering complex and challenging questions. He definitely helped me in understanding CJ dynamics and helping me taking a decision. JC is definitely something I recommed.

pupperino.it
Italy
About 1 month using the app
CJDropshipping replied November 15, 2021

Thank you for your feedback! Your approval is our motivation.

Edited June 15, 2020

I enjoy working with cj dropshipping. They are very helpful and responsive. Gina has been awsome!!!!

RevaLucien Boutique
United States
About 1 month using the app
CJDropshipping replied June 16, 2020

Thank you for your words. We are always devoted to offer the best service and help every drop shipper from start to success. Have a nice day!

October 26, 2021

My agent, Shaw Zhu, was very fast in answering all my questions. He help me customize a set of products. Highly recommended.

Bounce Pep
Japan
About 1 month using the app
CJDropshipping replied October 26, 2021

Thank you for your feedback! Your approval is our motivation.

Edited July 5, 2023

I've had nothing but amazing experiences with them. I just had a question about a certain product I wanted to sell and Layla Long helped me as quickly and efficiently as possible.

PuroSip
United States
About 1 month using the app