Reviews (9,075)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise the app for its exceptional customer service, particularly noting agents like Carrie, Leon, and Ken Yang for their responsiveness. The platform is user-friendly and integrates well with Shopify, streamlining order and inventory management. Merchants appreciate the wide selection of products and competitive pricing, which help meet diverse customer needs and maintain profit margins. Reliable shipping and efficient logistics management enhance customer satisfaction and trust. Features like dedicated personal agents and robust tools for product search and order tracking are also valued, supporting merchants in their dropshipping business and helping them focus on sales and customer service.
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Great Service! Irene is very helpful and nice!
Ive been working with CJdropshipping for few months now and i can easily say that they are the best in their business! Sourcing and selling products have never been easier. And most importantly the professional customer service that is always ready to help. Strongly recommend!
I had the chain of working with Danny Xiang who is super professional. I got my answer quickly. I would like to work more often with competent people like him
Thank you for your words. We are always devoted to offering the best service and help every drop shipper from start to success. Have a nice day!
This app is really successful. It's great to have Danielle and her support team behind this success. Thanks Danielle :)
Excellent customer support by CJdropshipping. Arlene was very quick to respond to my queries and gave me the exact answer I was looking. Thank you Arlene!
CJ Droppshipping SUCKS big time!
I have orders that have been in the "processing" stage since January 25th, today is February 12th!!!! I've been chatting with customer service every night for weeks, and each time I get a different reason as to why my orders haven't been mailed. My customers are starting to ask for refunds now. Every day I get at least two emails requesting refunds from customers. CJ Droppshipping SUCKS big time!
Hi dear, We are so sorry that CJ didn't give you a nice ordering experience. Could you please tell us your CJ ID and the order number to us? This is our contact way: support@cjdropshipping.com. We will help you check the specific reason.
great service and I'm so happy with the support, very friendly and have a good work process. i was having problem in cjdrop because it's my first time in drop and they help me a lot
Thank you for your feedback! Your approval is our motivation.
the best app to start, very intuitive, has very good customer support, and loads of youtube content.
i start to use cj from one week and there was a big mess understand from my side and finally @Cristina came to save my day with her amazing help ,thank u so much from all my heart
I spoke with Cristina Chen
today, Cristina Chen was super helpful and extremly patient . I am grateful for Cristina's assistance and willingness to help research and resolve my issue.
It's not bad app for the beggining, I just wish shipping was faster. Alina Liu was supporting me on the chat and was able to answer all my questions